Japan SD

3 weeks ago

Bengaluru, Karnataka, India People Prime Worldwide Full time

About Company:

Our client is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84,000 entrepreneurial professionals across more than 30 countries, it caters to over 700 clients with its extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes.

Job Title: Japan SD

Location: – Bangalore (Global village Tech Park)

Experience: 3+ Years

Employment Type: Contract to Hire

Work Mode: Hybrid

Notice Period: Immediate Joiners Only

Job Description:

  • Japanese NL2 certified is mandate ; familiar with ITSM process

Working Hours:

Shift 1 – 2.30 PM IST to 11 PM IST

Shift 2 – 10.30 PM IST to 6 AM IST

On-call Support on Sat & Sun

  • 3 Years experience in Japan client communication and translation skills

·Excellent written & verbal communication skills in Japanese Language

·Japanese NL2 certified and familiar with IT terminologies

·Efficient in Japanese to English and English to Japanese translations

·Follow SOPs to address Application & Infrastructure issues

·Participate in Major Incident Management for Critical issues

·Collaborate with customer stakeholders, IT L2 support team

·Familiar and experienced on ITIL Processes - Good to have.

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