Enterprise Product Owner

4 weeks ago

India PTR Global Full time

About PTR Global

PTR Global is a high-performance workforce solutions firm that blends operational expertise with forward-thinking technology strategy. We support recruiting, sales, and delivery operations across the enterprise, helping organizations scale faster and work smarter. At PTR, we don't just deploy platforms — we ensure they deliver measurable value through continuous improvement, automation, and adoption.

Role Summary

PTR Global is seeking an Enterprise Product Owner to lead the post-implementation strategy, optimization, and enterprise-wide value realization of our Salesforce platform. This role will become the primary business owner of Salesforce immediately following its launch, responsible for driving enhancements, user adoption, and ROI across Sales, Recruiting/Delivery, Operations, and other departments as the role evolves. This is a senior individual contributor position that combines strategic alignment with hands-on ownership of the Salesforce product roadmap. While you won't be responsible for implementation delivery, you'll take full ownership once the platform is live — ensuring it evolves in lockstep with business needs and becomes a lever for performance, automation, and growth.

Key Responsibilities

  • Own the post-go-live Salesforce product strategy, ensuring the platform is continuously improved to meet enterprise goals and drive measurable outcomes.
  • Partner with Sales, Recruiting, and Operations leadership to identify inefficiencies, define business needs, and translate them into actionable platform enhancements.
  • Build and manage a Salesforce roadmap that reflects cross-functional input and is prioritized for business impact, scalability, and user experience.
  • Translate complex business objectives into user stories, functional requirements, and backlog items; lead ongoing backlog grooming and sprint planning.
  • Act as the strategic connector between executive stakeholders, end users, and technical teams — ensuring Salesforce capabilities stay aligned with real-world workflows and strategic targets.
  • Champion user adoption by helping teams understand and embrace Salesforce tools, workflows, and reporting.
  • Monitor platform usage, satisfaction, and performance metrics; make data-driven decisions to refine system functionality.
  • Collaborate with internal and external development partners to deliver high-quality, scalable solutions.
  • Stay ahead of Salesforce releases and identify new features or integrations that could accelerate performance or reduce manual processes.
  • Support change management, communication, and training strategies to ensure enhancements are adopted and understood.

Qualifications

  • Bachelor's degree in Business, Information Systems, or a related field.
  • 7–10 years of experience in product ownership, platform optimization, or business systems leadership, with a clear focus on Salesforce.
  • Strong understanding of Salesforce Sales Cloud functionality, especially workflows, reporting, dashboards, and automation.
  • Proven experience translating strategic business needs into scalable system improvements.
  • Comfortable working with executive stakeholders and cross-functional teams in fast-paced, performance-driven environments.
  • Experience leading platform optimization efforts after go-live (as opposed to net-new implementation only).
  • Familiarity with Agile product methodologies, sprint planning, backlog management, and iterative delivery.
  • Salesforce certifications (e.g., Administrator, Sales Cloud Consultant, Business Analyst) strongly preferred.
  • Experience in the staffing, consulting, or workforce solutions industry is a plus.

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