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Cisco Mobility Product Tester
4 weeks ago
Title : Cisco Mobility Product Tester.
Location : Bangalore.
Years Of Experience : 6-8 Years.
- Customer-facing experience.
- Previous customer support or TAC-style role experience.
- Proficiency in debugging and troubleshooting complex network issues.
- Mandatory Cisco Mobility product testing experience.
- Strong knowledge of PGW, SGW.
- Strong knowledge of AMF, PCF, SMF, UPF, UDM, SMI.
- Strong familiarity with Cisco Star OS.
- Familiarity with NSO, VNFM orchestration.
- Knowledge of Cisco DC platforms (N3K, N7K, N9K).
- Understanding with BGP, OSPF, LAN Switching, VXLAN.
- Programming experience with Python, Kubernetes, Robot Framework (preferred).
- Experience with Linux/Unix systems.
- DevOps knowledge.
- Proficiency with Cisco test tools (Lattice, Stargen, Calipers).
- Strong communication skills (written, verbal, and formal presentation).
- Experience in manual testing and solution testing.
- 2-3 years of experience in Cisco Mobility BU product engineering.
Suggested Qualifications : Expertise in 4G/5G technology.
Good to have / Not mandatory : CCIE certification in DC, Service Provider, or R&S.
- DevNet certification.
-CKA certification.
KRA Required :
Testing and Validation :
- Conduct thorough testing and validation of Cisco Mobility products, ensuring adherence to quality standards and specifications.
- Develop comprehensive test plans, scenarios, and scripts to cover various use cases and functionalities.
- Execute manual and automated tests to identify bugs, defects, and performance issues.
- Collaborate with product engineering teams to address identified issues and ensure timely resolution.
Customer Support and Interaction :
- Provide expert-level customer support by addressing queries, troubleshooting issues, and resolving technical challenges related to Cisco Mobility products.
- Interact directly with customers in a professional manner, understanding their requirements, and providing effective solutions.
- Utilize previous experience in customer-facing roles or TAC-style environments to enhance customer satisfaction and resolve complex network issues efficiently.
Technical Expertise :
- Demonstrate proficiency in debugging and troubleshooting complex network issues, with a focus on Cisco Mobility products.
- Possess strong knowledge of Cisco Mobility product architecture, including PGW, SGW, AMF, PCF, SMF, UPF, UDM, SMI, and familiarity with Cisco Star OS.
- Understand Cisco Data Center (DC) platforms such as N3K, N7K, and N9K, along with protocols like BGP, OSPF, LAN Switching, and VXLAN.
- Utilize programming skills in Python, Kubernetes, and Robot Framework to automate testing processes and enhance efficiency.
- Leverage expertise in Linux/Unix systems and DevOps practices to optimize testing environments and workflows.
Tool Proficiency :
- Exhibit proficiency in using Cisco test tools such as Lattice, Stargen, and Calipers to conduct comprehensive product testing and validation.
- Familiarity with NSO (Network Services Orchestrator) and VNFM (Virtual Network Function Manager) orchestration tools would be advantageous.
Communication and Collaboration :
- Demonstrate strong communication skills, both written and verbal, to effectively communicate technical concepts, findings, and recommendations.
- Conduct formal presentations to internal stakeholders and external clients, conveying testing results and insights clearly and persuasively.
- Collaborate closely with cross-functional teams including product engineering, development, and customer support to ensure alignment and achieve common goals.
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