Solutions Architect

Solutions Architect – Cloud & AI

Department: Digital Advisory / Cloud & AI Practice / Customer Success

Location: Remote

Employment Type: Full-Time

Role Overview:

We are looking for a high-impact Solutions Architect – Cloud & AI with strong technical expertise in Microsoft Azure, Google Cloud Platform (GCP), and a sharp focus on Data & AI workloads. The ideal candidate will blend deep cloud knowledge, data-driven architecture design, and change management experience (e.g. Prosci®) to guide clients through successful cloud and AI adoption journeys.

You will partner with enterprise and government customers to shape data modernization, AI integration, and multi-cloud transformation strategies, ensuring that technology adoption delivers measurable business outcomes.

Key Responsibilities:

Cloud & AI Architecture

• Design and deliver scalable, secure, and high-performance Data & AI solutions on Microsoft Azure and GCP.
• Lead technical discovery, data estate modernization planning, AI integration (Azure OpenAI, Copilot, ML models), and solution architecture for strategic initiatives.
• Support the full lifecycle of AI workloads: ingestion, data lake design, Azure Synapse/Databricks, model training, deployment, and governance.

Customer Success & Adoption Strategy

• Drive customer adoption through proactive engagement, capability mapping, onboarding, enablement, and sustained success planning.
• Apply Prosci® or equivalent change management methodologies to guide adoption, stakeholder alignment, and organizational readiness.
• Facilitate executive alignment workshops, hands-on innovation labs, and design thinking sessions to accelerate time-to-value.
• Translate business priorities into a future-ready technical roadmap that integrates with security, compliance, and data governance practices.

Client Engagement & Transformation Enablement

• Serve as a trusted advisor and technical strategist to C-level executives, technical teams, and business owners.
• Build deep relationships across client organizations to understand pain points, identify risks, and propose innovative, AI-powered solutions.
• Act as the client’s voice internally—collaborating with product, engineering, support, and delivery teams to drive resolution, evolution, and excellence.
• Monitor KPIs related to adoption, usage, and satisfaction, and adjust strategies to ensure long-term value realization.

Emerging Tech Leadership & Thought Partnership

• Stay up to date with the latest in Azure AI, GCP Vertex AI, Fabric, LLMs, Copilot, Microsoft Fabric, and Responsible AI principles.
• Evangelize best practices for AI governance, MLOps, and data privacy (GDPR, HIPAA, local compliance) across client engagements.
• Contribute to internal knowledge-sharing, solution accelerators, and reusable frameworks around Data & AI.

Qualifications & Skills:

Required:

• 6+ years in client-facing roles in technical consulting, architecture, or cloud solution delivery.
• Deep, hands-on experience in Microsoft Azure, particularly in Data & AI services (Azure Synapse, Azure ML, Azure Data Factory, OpenAI, Cognitive Services).
• Strong working knowledge of GCP Data & AI stack (BigQuery, Vertex AI, Looker, etc.).
• Demonstrated experience leading adoption strategy and change management, including working knowledge of Prosci®, ADKAR®, or other organizational change frameworks.
• Exceptional presentation, facilitation, and stakeholder management skills.
• Design thinking mindset with the ability to translate business needs into scalable architectures.
• Experience leading workshops, briefings, or innovation labs.

Preferred:

• Certifications: AZ-104, AZ-305, AI-102, DP-203, GCP Associate/Professional certifications, Prosci® certification.
• Familiarity with Microsoft Fabric, Databricks, and AI model lifecycle tools.
• Experience working with government, healthcare, regulated industries, or public sector clients.