Associate Manager

4 weeks ago

Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

About Inspire:

Inspire Brands is a multi-brand restaurant company whose current portfolio includes nearly 32,000 Arbys, Baskin-Robbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONICDrive-In locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia.

About Inspire Brands Hyderabad Support Center:

Inspire fosters a culture of innovation that encourages team members to take risks, test, and learn. We want to create an environment where ideas emerge and succeed at every level.

Inspire Brands is disrupting the restaurant industry through digital transformation across multiple brands. The companys technology hub, Inspire Brands Hyderabad Support Center, will lead technology innovation and product development for the organization and its portfolio of distinct brands (both current and future). The Center will focus on developing new capabilities in data science, data analytics, eCommerce, automation, cloud computing, and information security to accelerate the companys rapid growth and influence how we reach the guest and, more importantly, how the guest wants to interface with us.

Inspires Hyderabad Support Center will also host an innovation lab and collaborate with start-ups to develop solutions for productivity optimization, workforce management, loyalty management, payments systems, and more.

Why Inspire Brands ?

Inspire and its six iconic, global brands are driven by passionate team members with a collaborative, innovative spirit and a desire to use technology to create memorable, flavorful experiences for our guests worldwide.

At Inspires Hyderabad Support Center, you'll get the opportunity to learn and grow with us. What makes Inspire different in the way we approach technology is that we are building the capability to be extensible and scalable across our brands.

Inspire fosters a culture of innovation that encourages team members to take risks, test, and learn. We want to create an environment where ideas emerge and succeed at every level, not just at the top.

A supportive, inclusive environment is very important to us. Just as each of our brands are authentic and unique, we also encourage our team members to do the same. We're a stronger company because of it.

Join a company where we elevate each other and the communities we serve.

PURPOSE OF THE POSITION:

The Specialist of Customer Marketing is responsible for overseeing the end-to-end 1x1 strategy managing, supporting, and enhancing the Inspire Brands Customer Marketing programs, with an emphasis on the end-to-end offer process. The right candidate is someone who is energized to scale a vital practice that will be instrumental in shaping the future for Inspires customers and business.

This role will work in close partnership with each Brand, as well as shared services for Performance Marketing, CRM, IT, Restaurant Tech, Data Science and Loyalty teams. He/she will be responsible for developing and driving efficient offer management best practices to enable the Inspire Brand portfolio to deliver personalized offers for all consumers across all channels for each brand, using CRM, API integrations, Mobile Apps, Emails, Mobile Push, Point-of-Sale and SAAS Loyalty Vendor Technologies.

RESPONSIBILITIES:

  • Work cross-functionality with internal and external stakeholders to execute the end-to-end offer creation process, including but not limited to; offer ideation, offer catalog management, offer eligibility, offer allocation, offer testing, offer execution and offer content.
  • Manage external relationship(s) with OMS platforms & creative vendors across each brand.
  • Implement and support offers to support national, loyalty, ad-hoc and 1:1 personalization at scale.
  • Understand and monitor all offer constructs, including but not limited to discount and bonus offers, using loyalty vendor technologies.
  • Work with QA teams on offer testing processes and escalations before, during and after production releases.
  • Consistently ideate & deliver new offer opportunities within and across each Brand
  • Responsible for the creation and management of offer files for all Brands, including but not limited to offer & creative master files
  • Partner with Performance Marketing, Loyalty, Brand, CRM, IT, Data Science and Analytics teams to manage process and backend development for offer-associated campaigns, with an emphasis on interpreting and validating requirements to be able to concisely deliver requirements and solutions to internal and external stakeholders
  • Partner with CRM, Performance Marketing, and Loyalty teams to identify and implement operational opportunities and efficiencies to drive the Inspire Brands portfolio forward
  • Develop and maintain deep understanding of the customer across the Inspire Brands portfolio in order to assist in better personalization communication and experiences for the customer
  • Collaborate with creative agencies on offer strategy, including but not limited to campaign & timeline management

EDUCATION QUALIFICATION:

  • Required Minimum: Bachelors degree

EXPERIENCE

Required Minimum:

  • 5+ years of experience managing offer and/or loyalty solutions in hospitality, retail, or Agency/consulting environments
  • 5+ years marketing experience

Preferred:

  • Prior experience with a multi-brand organization that leverages scale (i.e., reuse) and supports bespoke brand requirements
  • Expertise and prior experience in Agile ways of working framework
  • End to End Marketing Lifecycle

REQUIRED KNOWLEDGE, SKILLS, OR ABILITIES:

  • Personal integrity, humility, an appreciation for the power of true teamwork.
  • Passion for the restaurant industry and a strong desire to help shape the future at Inspire Brands
  • Capable of working efficiently and accurately with excellent attention to detail while handling multiple projects in a fast paced, deadline driven environment
  • Ability to solve problems both independently and as part of a team through a structured approach
  • Self-starter personality who can operate with minimal supervision
  • Detail-oriented and performance focused
  • Ability to influence others
  • Team player with strong communication and interpersonal skills

  • Associate Manager

    2 weeks ago

    Hyderabad, Telangana, India Institute of Directors (IOD), India Full time

    Company DescriptionThe Institute Of Directors (IOD) is a national association of corporate directors based in India. Established in 1990, IOD provides training and resources related to corporate governance, sustainability, and boardroom issues to senior executives from government, PSU and private organizations in India and abroad.For more information, please...

  • Associate Product Manager

    2 weeks ago

    Hyderabad, Telangana, India IIE Network Full time

    Associate Product Manager About Us:We are an emerging startup dedicated to advancing Large Language Models (LLMs). Our team is passionate about AI and committed to fostering a collaborative and creative work environment.Role Overview:We are seeking an assertive and humble Associate Product Manager (APM) with 1+ years of experience. The ideal candidate is a...

  • Senior Associate, Program Management

    2 weeks ago

    Hyderabad, Telangana, India Arthan Full time

    About the Organisation - The organization was founded in 1995, to provide pre-school education to children in Mumbai slums. Over the last 27 years, the organisation has grown to be one of the largest non-profit organizations working to provide quality education to children and youth in over 20 states and union territories across the country, through a range...

  • Associate Submission Manager

    2 weeks ago

    Hyderabad, Telangana, India Novartis Full time

    Manage activities associated with the preparation of non-oncology Investigator Brochure (IB) annual updates within Biomedical Research (BR) in compliance with internal SOP and health authority requirements. Organizing and chairing the kick-off meeting to establish the level of update and contributors across Biomedical Research Translational Medicine and...

  • Associate Submission Manager

    2 weeks ago

    Hyderabad, Telangana, India Novartis Full time

    Your responsibilities include, but are not limited to:Provide operational support to the BR Submission manager with many of the tasks involved with the smooth running of regulatory submission preparation in compliance with Novartis processes. Collaborate with the SM in taking action to address issues as they arise. Ensure all assigned submission related...

  • Associate Manager

    2 weeks ago

    Hyderabad, Telangana, India vSplash Techlabs Full time

    Associate Manager Design About the Role: vSplash is seeking a highly skilled Graphic Design/Social Media Design leader who excels in crafting exceptional user experiences. The successful candidate will be proficient in translating high-level requirements into seamless and intuitive interaction flows, effectively bridging the gap between conceptual ideas and...

  • Associate Process Manager- Executive Assistant- Hyderabad

    2 weeks ago

    Hyderabad, Telangana, India Broadridge Full time

    At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. The primary role and responsibility of this position will be to work in a team environment and deliver administrative services including,...

  • Associate Manager-Finance

    2 weeks ago

    Hyderabad, Telangana, India PepsiCo Full time

    Responsibilities Required Skills 2+ years of experience of working in a business and working with a team of associates. Bachelor's/master's degree in commerce/business administration / economics with high level of Finance & Accounting Experience. CA/ICWAI/MBA/CPA Finance is preferred. Experience managing a P&L Sound knowledge of financial systems...

  • Project Associate

    2 weeks ago

    Hyderabad, Telangana, India Winzy App Full time

    Company Description We suggest you enter details here. Role Description This is a full-time remote role for a Project Associate. The Project Associate will be responsible for overseeing and managing projects from start to finish, ensuring all tasks are completed within deadlines and budgets. They will collaborate with cross-functional teams and stakeholders...

  • Associate External Operations Manager

    2 weeks ago

    Hyderabad, Telangana, India Novartis Full time

    The Associate External Operations Manager (AEOM) is responsible for planning, execution and distribution activities performed at external vendors. The AEOM oversees all outsourcing activities including packaging, distribution and functions as the key business partner interface with external vendors and ensures operational excellence within the CMO network,...

  • Associate/Senior Associate

    2 weeks ago

    Hyderabad, Telangana, India Tiger Analytics Full time

    About the role:As Org Excellence(OrgX) Associate/Senior Associate, you will be part of the team focused on end-to-end process/program management of a variety of delivery operations projects. Programs will usually be cross-functional in nature cutting across consulting, engineering, client experience, capability development, operations, HR, etc.Your team will...

  • Junior/Associate Analyst – Field Management

    2 weeks ago

    Hyderabad, Telangana, India MetrixLab Full time

    India – Hyderabad | Junior/Associate Analyst – Field ManagementAbout us:MetrixLab is a fast-growing global market research and insights company that's challenging the status quo of insights. By blending evolving technology with passionate experts, MetrixLab helps global and local brands to drive more impact, and forges partnerships to drive sustainably...

  • Junior/Associate Analyst – Field Management

    2 weeks ago

    Hyderabad, Telangana, India MetrixLab Full time

    India – Hyderabad | Junior/Associate Analyst – Field Management About us: MetrixLab is a fast-growing global market research and insights company that's challenging the status quo of insights. By blending evolving technology with passionate experts, MetrixLab helps global and local brands to drive more impact, and forges partnerships to drive...

  • Associate General Manager

    2 weeks ago

    Hyderabad, Telangana, India Livspace Full time

    Job Description As an Associate General Manager - Operations, you will be responsible for leading a team of Operations Leads and ensuring customer delight. You will coordinate with design and the production team to keep them in alignment with the committed timelines for your cohort/ city. You will manage internal stakeholders such as Finance, Vendor teams,...

  • Associate Manager, IT Operations

    4 weeks ago

    Hyderabad, Telangana, India Parexel Full time

    Job DescriptionThis role requires a skilled, independent, creative smart person who is familiar with the use of process management tools, techniques, with ITSD & NOC best practices. Should be flexible and willing to work in rotational shift. The ideal candidate will be assertive, efficient, and capable of working with multiple clients in a fast-paced...

  • Associate Manager, IT Operations

    3 months ago

    Hyderabad, Telangana, India Parexel Full time

    Job DescriptionThis role requires a skilled, independent, creative smart person who is familiar with the use of process management tools, techniques, with ITSD & NOC best practices. Should be flexible and willing to work in rotational shift. The ideal candidate will be assertive, efficient, and capable of working with multiple clients in a fast-paced...

  • Associate Training Manager

    2 weeks ago

    Hyderabad, Telangana, India IDFC FIRST Bank Full time

    Role/ Job Title :Associate Training Manager Function/ Department: Training Job Purpose: This role will have dual responsibility. They will have blended role between process and soft skills trainer. They will be conducting end to end training, supporting agent from new hire, on job training and on floor training on updates, changes and...

  • Associate Engineering Manager

    2 weeks ago

    Hyderabad, Telangana, India Virtusa Full time

    Associate Engineering Manager - Python AI/ML - CREQ190309 Description Developing solution using Large Language models for generating new content, Summarization, Classification and Open-Domain Q+A use cases. Candidate is expected to have minimum 5 years of experience on the below areas Building data pipeline to extract information from unstructured...

  • Associate Manager

    2 weeks ago

    Hyderabad, Telangana, India Inspire Full time

    About Inspire:Inspire Brands is a multi-brand restaurant company whose current portfolio includes nearly 32,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONICDrive-In locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia.About Inspire Brands Hyderabad Support Center:Inspire fosters a...

  • Process Associate

    2 weeks ago

    Hyderabad, Telangana, India UWorld, LLC Full time

    UWorld is a worldwide leader in online test prep for college entrance, undergraduate, graduate, and professional licensing exams throughout the United States. Since 2003, over a 2 million students have trusted us to help them prepare for high-stakes examinations.We are seeking a Process Associate for our Hyderabad facility who possesses industry best...