Program Manager

Location: Bengaluru, India (On-site)Experience Level: 7–10 yearsEmployment Type: Full-timeAbout the RoleSun Mobility is seeking an exceptional Program Manager to join our Chairman's Office and drive transformational initiatives across our organization. This is a high-impact, strategic role that combines account management excellence with forward-thinking innovation programs. The successful candidate will work directly with senior leadership to shape the company's future readiness while ensuring flawless execution of customer-facing operations.As a trusted interface between customers, internal teams, and executive management, you will lead strategic programs that drive competitive advantage and spearhead digital transformation initiatives in India's rapidly evolving electric vehicle ecosystem.Key ResponsibilitiesAccount Management & Customer ExcellenceServe as the primary point of contact for key customer accounts, ensuring exceptional service deliveryCoordinate seamlessly across engineering, supply chain, deployment, and software teams to guarantee timely product and service deliveryAct as the voice of the customer, driving rapid resolution of hardware, software, delivery, and service issuesManage commercial relationships, financial transactions, and payment schedules with strategic clientsDevelop and maintain comprehensive performance dashboards tracking customer metrics across financial, technological, and operational dimensionsPrepare executive-level insights, reports, and presentations for senior management and Chairman reviewStrategic Innovation & TransformationLead innovation-driven initiatives with a 3–5-year strategic horizon to create sustainable competitive advantagesConduct comprehensive market research on emerging trends, global best practices, and disruptive technologies in the EV and energy sectorsDrive digital transformation initiatives to establish the company as a data-driven, AI-native enterpriseEliminate operational inefficiencies through process automation and digital optimizationDevelop robust financial and business models to evaluate new opportunities, strategic partnerships, and pilot programsCollaborate cross-functionally to implement strategic initiatives aligned with Chairman's prioritiesRequired QualificationsEducationBachelor’s degree in engineering from a Tier 1 institutionMBA from a Tier 1 business school or a CAProficiency in basic management tools such as Jira, MS Excel/PowerPoint, and project tracking platforms is requiredExperience7–10 years of progressive experience in: Management consultingInvestment bankingAccount managementCorporate developmentPreferred industry exposure: Mobility, Electric Vehicle, Energy, or Battery sectorsDemonstrated success in managing key client relationships and delivering complex cross-functional programsCore CompetenciesAdaptability: Thrives in unstructured, rapidly evolving environments while managing multiple shifting prioritiesExecution Excellence: "Get things done" mindset with solution-oriented problem-solving approachAnalytical Expertise: Advanced capability in building and interpreting complex financial, operational, and business modelsStakeholder Management: Exceptional communication skills with ability to influence senior internal and external stakeholdersLeadership Qualities: High integrity, strong ownership mentality, and accountability for resultsInnovation Mindset: Quick learner with passion for emerging technologies and market disruptionWhat We OfferProfessional GrowthDirect collaboration with Chairman's Office and C-suite leadership on strategic initiativesUnique opportunity to influence customer strategy and innovation roadmapPlatform to shape the future of clean mobility in India and globallyHigh-visibility role with significant impact on organizational directionWork EnvironmentDynamic, fast-paced culture that values initiative and ownershipCollaborative environment with cross-functional exposureAccess to cutting-edge projects in the rapidly growing EV ecosystemOpportunity to drive meaningful change in sustainable transportationApplication ProcessInterested candidates should submit their resume along with a cover letter highlighting relevant experience in account management, strategic program delivery, and innovation initiatives within the mobility or energy sectors.Sun Mobility is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, gender, age, religion, sexual orientation, or disability.