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Application Administrator
4 days ago
Job Description :
Essential Functions :
- Troubleshoot and resolve basic application-specific support issues.
- Serve as the IT configuration expert for assigned systems including but not limited to system configuration, design, subject matter expert for developers, business support team and business users, and establish system configuration standards and documentation.
- Assist with the publishing and deployment of system code to application environments as directed.
- Enter and monitor change requests including following established Change Management policies and procedures.
- Execute application security requests for assigned systems.
- Work with the applicable teams and vendors to assist with application releases, release management and backend process management.
- Write and maintain application specific documentation in accordance with procedural documents and as directed.
- Manage application support queues including to troubleshoot issues utilizing technical skills (i.e. SQL queries, Windows Event Viewer, etc.).
- Strong interpersonal skills with a proven ability to interface with both technical and business team members at all levels within a global organization.
- Installs and maintains enterprise application software (including dedicated hardware), application code deployments and configuration changes.
- Experience in Financial, Human Resources or Corporate Systems a plus.
Qualifications :
- Bachelor's degree or equivalent and relevant formal academic / vocational qualification.
- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 3-4 years) or equivalent combination of education, training, & experience.
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