Technical Architect

4 days ago

Bengaluru Karnataka India, Karnataka LTIMindtree Full time

Job Title:- Technical Architect (Microsoft Dynamics CRM)


Work Location:- Bengaluru


Experience:- 12+ Years


Notice Period:- Immediate Joiner.


Job Description:-


Microsoft Dynamic CRM 365 Technical Architect


The Dynamic 365 Technical Architect needs to be well versed with Dynamics 365 Customer Service, Customer Service Hub, Knowledge Management, Self Service Portal, Reports & Dashboards using Power BI/SSRS, Power Automate and Power Apps.

The selected candidate will work as part of the development team, and report to the project manager and technical lead.


Must have experience in:- Field Service, Customer Service and contact-center


Essential Job Functions & Required Skills:

• Proficient with developing, deploying, customizing and integrating Dynamics 365 Customer Service.

• Proficiency in designing, developing and implementing business processes, plugins and workflows.

• Experience in designing and creating custom entities and relationships between those entities.

• Experience in handling multiple business unit with data segregation and cross BU access/roles.

• Strong hand on experience in developing Dynamics Self-service Portals and Custom portal integrating multiple Dynamics instance for Case creation, Case status update, Add Comment. Upload Screenshots and knowledge Management integrating SharePoint.

• Experience of software development using Microsoft .Net, C#, JSON and jQuery.

• Experience in Customer Service Hub, Unified Client Interface, Client API form context and Model-driven apps.

• Strong Hand on experience in Scheduled Reports, Custom SSRS reports with multiple data sources (external & internal).

• Experience in developing automations using Power Automate and Power Apps.

• Experience in developing application which can be published to Azure.

• Experience in handling huge volumes of case and email records.

• Experience in using third party tools to configure, customize, monitor and troubleshoot the Dynamics application.

• Experience in Agile/Scrum based process implementation using tools like Azure DevOps with pipeline automation for CI/CD.

• Experience in designing and automating the survey forms using MS Forms Pro.

• Dynamics 365 Customer Service Insights, AI Powered Dashboards, AI Predictive analytics and other AI-driven insights is a plus.

• Hands-on experience in developing Power BI Dashboards & Reports is a plus.

• Provide troubleshooting/technical support.

• Actively participate in design and analysis sessions to ensure sound team decision-making.

• Support system and user acceptance testing activities, including issue resolution.

• Complete technical documentation to ensure system is fully documented.

  • Technical Architect

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka HCLSoftware Full time

    Martech Technical Architect Job DescriptionSummary:The Marketing Technology (Martech) Technical Architect is responsible for providing technical leadership during HCL Unica software implementations, upgrades and workshops. The Architect will facilitate solution definition, design and implementation. The Architect will technically supervise the installation,...

  • AI Technical Architect

    4 days ago

    Bengaluru, Karnataka, India, Karnataka Acronotics Limited Full time

    About the CompanyAcronotics is a global consulting, services and a product company specialising in Hyper Automation (IPA & Low Code Process Automation), Data Science & Artificial Intelligence (AI). We design, develop and implement cognitive automation solutions by applying a combination of RPA & AI technologies such as ML, NLP, NLG for clients across...

  • SAP Technical Architect

    4 days ago

    Bengaluru, Karnataka, India, Karnataka OpenBean Inc. Full time

    OpenBean Inc. is seeking a highly experienced SAP ABAP Architect with deep expertise in S/4HANA transformations and the ideal candidate will lead the technical migration strategy, collaborate across functional and technical teams, and architect scalable, secure, and high-performance enterprise SAP SolutionsKey ResponsibilitiesLead the technical design,...

  • Technical Architect

    4 days ago

    Bengaluru, Karnataka, India, Karnataka Coffeee.io Full time

    Role- Technical Architect Experience- 9+ yearsLocation- RemoteNotice- Immediate- 30 daysArchitecture & Design:Involved in requirement gathering of product specification with product owners/analysts.Design and implement the same in sql based architecture or cloud platforms as needed.Automate and productionize workflows to reduce Man hoursBe a self starter and...

  • SAP Solution Architect

    4 days ago

    Bengaluru, Karnataka, India, Karnataka GyanSys Inc. Full time

    We’re hiring: SAP Solution Architect (Technical)!Looking for a visionary SAP technology leader to head our Technical Practice, drive innovation across SAP BTP, Integration, and Cloud, and lead high-impact digital transformation programs. Hiring: SAP Solution Architect (Technical) Location: Bengaluru, Karnataka Experience: 15+ Years Employment Type:...

  • Technical Architect

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka Bahwan CyberTek Full time

    Kafka Architect – 10+ Years ExperienceLocation: Hybrid (Chennai / Bangalore / Pune / Coimbatore)Working Hours: 2 PM to 11 PM ISTWe’re seeking a visionary Kafka Architect with deep expertise in Spring Boot and distributed systems to lead the design and implementation of high-throughput, real-time data streaming platforms. This role is ideal for someone...

  • Technical Data Architect

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka GrayMatter Software Services Full time

    Job Overview:We are seeking a highly skilled Technical Architect with 12+ years of experience to oversee and guide the development of advanced data architectures, business intelligence solutions, and ETL workflows using Azure Data Bricks (ADB), Power BI, and related technologies. This is a strategic role in which you will collaborate with cross-functional...

  • Software Architect/ Technical Architect

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka Client of Prasha Consultancy Services Private Limited Full time

    Immediate or early Joiners preferred.Position: Solution/Software Architect/Technical Architect (.NET Domain)Location: Bangalore, ChennaiHybrid Mode (2/3 Days work from office)Experience: 13 - 19 yearsMaximum Salary Budget: 45 Lakhs Per AnnumAs solution / software architect you will join the Digital Online team and work on this solution. Specifically, you...

  • Technical Architect- ServiceNow

    1 week ago

    Bengaluru, Karnataka, India, Karnataka Plat4mation Full time

    Are you an experienced ServiceNow Technical Architect who strives to deliver the best ServiceNow has to offer and do you want to take the next step in your career? Do you like working in an informal, international and fun working environment? Then you could be our Technical Architect!What will you do?Our Technical Architect plays a key role in achieving...

  • Technical Architect

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka Ascendion Full time

    Job Title :: Technical ArchitectLocation :: Bengaluru, India (Hybrid)Minimum 15 years of relevant experienceJob Description:Top Skills:End-to-End application lifecycleC#.NetInsurance domain experienceAgile MethodologiesMust Have:Good communication skills.Good Team Player.Collaborate well with different teams.Create and maintain High and Low level design...