Director

3 hours ago


Bengaluru Karnataka India, Karnataka HCLTech Full time

IJP: DU Head – Automotive vertical

Location: Bangalore

Qualification: BE/ME/MBA

Designation: Director | Sr. Director

Experience: 22+years (10+yrs in managing large delivery teams / delivery units)

Roles and Responsibilities of Offshore Delivery Head:

  • Manage vertical Delivery Unit (DU) consisting of multiple Accounts units and manage 200-1000 employees, from a program’s delivery, people, financial and operational aspects
  • Manage the budget P&L and Responsible Revenue & Margin for the Delivery Unit
  • Manage & grow the assigned Delivery Unit through delivery of portfolio of programs / projects in the service area and enhancement of service offerings
  • Strategize and ensure creation of mechanisms, processes, etc. to enable the delivery of programs / projects across various time zones
  • Drive high customer satisfaction scores, operational margins and other goal matrix parameters
  • Drive propositions and work with Sales proactively to create and win business
  • Ensure that industry trends and developments are analyzed and solutions and IP’s relevant to the service area are developed to enable solution led services
  • Build and mentor teams and thereby enhance competencies to ensure organizational leadership in the service area
  • Drive delivery excellence in the vertical leveraging organizational level quality initiatives
  • Drive value creation in the assigned vertical
  • Collaborate with different service lines to provide End to End offerings and enhanced delivery experience Specific competencies
  • Experience in managing delivery programs in Embedded product/software development or Mechanical development projects for Automotive OEMs or Tier 1suppliers
  • Experience in Automotive Electronics domain is added advantage
  • Experience in managing Automotive Truck and Commercial Vehicles team for OEMs and Tier 1
  • Experience in Engineering services organizations managing mechanical, embedded delivery
  • Work closely with both internal & external stakeholders for driving growth and delivery excellence.
  • Self-driven with an interest to identify and improvise business processes
  • Excellent articulation and interpersonal skills.
  • Strong Stakeholder Management experience
  • Excellent silks in managing customers and teams with diverse culture
  • Accountable for all Services lines within the DU
  • Participate in customer escalation meetings, strategy discussions, RFP defense, sales-delivery planning meeting, etc.
  • Responsible for building Technical relationship with the customer
  • Responsible for people management support of onsite resources
  • Works closely with Sales team to identify opportunities for EN and NN business growth, Proposal presentations jointly with sales.
  • Responsible for the Account ACSAT and Value creation
  • Analyze the Automotive Industry demands, and related emerging technologies.
  • Maintain regular contact with existing clients, discuss on pain-points and solution aspects, ramp-up propositions


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