Senior Imaging Automation Engineer

1 day ago


Hyderabad Telangana India, Telangana 247Hire Full time

Senior Imaging Automation Engineer

Location: Hyderabad

Job Type: Full Time

Work Mode: Hybrid

Pay Rate: Open to discuss


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JOB DESCRIPTION | Senior Imaging Automation Engineer

What You’ll Be Doing

The Senior Imaging Automation Engineer will play a vital role in supporting and automating document handling processes from various sources (online uploads, mail, fax, etc.) for Customer Experience. The ideal candidate will possess a deep understanding of imaging technologies, OCR tuning, automation via AI/ML, and cloud services, particularly with AWS tools. This role requires a candidate that operates at a fast pace, is comfortable with change, is detail-oriented, drives for results, and has a high standard for quality.


Responsibilities include:

  • Operate partially within US Central time zone to ensure appropriate alignment and coordination with the US-based team.
  • Develop, design, and maintain imaging automation solutions using C#, Python, PowerShell, and JavaScript within both legacy and future platforms.
  • Implement and optimize OCR technologies, with a particular focus on tuning for accuracy and efficiency.
  • Harness the capabilities of AWS Textract, along with other AWS tools, to advance imaging solutions.
  • Integrate AI/ML models into the imaging process to enhance automation and achieve business objectives.
  • Collaborate cross-functionally to understand workflow needs and integrate automation solutions that streamline document handling processes.
  • Stay updated with the latest imaging, automation, and AI/ML technologies to ensure the company’s solutions remain cutting edge.
  • Troubleshoot and resolve issues related to the implemented solutions, ensuring minimal disruption to business operations.
  • Tune automation functions within the legacy platform (iLinx) to increase accuracy and improve customer experience.
  • Conduct continual analysis of statistics to recommend the best candidates for continued tuning.
  • Review, validate, update, and add rules and training as needed to achieve the highest automation and lowest error rate possible.
  • Collaborate with technology teams, product management, and business stakeholders to identify and improve automation functions.


What Your Background Looks Like

Qualifications and Experience Required:

  • 3+ years of proven experience with imaging/optical character recognition (OCR) technologies and automation.
  • Proficiency in C#, Python, and PowerShell; JavaScript is a plus.
  • In-depth knowledge of AWS Textract and familiarity with a range of AWS tools.
  • Hands-on experience with OCR technology, including tuning and optimization.
  • Experience using CI/CD pipelines for automated deployments.
  • Familiarity with AI/ML concepts and their applications in automation.
  • Strong problem-solving skills and an innovative mindset.
  • Excellent communication skills, both written and verbal.

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