Manager – Wellness

1 week ago


Gurugram Haryana India, IN Pernod Ricard India Full time

Position Type: Contract


Role Overview

The Manager – Wellness will be responsible for driving employee wellness initiatives across India. This role requires strong experience in healthcare/wellness management, excellent communication skills, and the ability to coordinate effectively with hospitals, doctors, wellness partners, and internal stakeholders. The position reports to the Head – Administration & Wellness.


Key Responsibilities

1. Wellness Program Management

  • Plan, implement, and monitor wellness programs and activities for employees across India.
  • Coordinate with service providers such as Cult Fit, Optum, ambulance partners, hospital coordinators, and other wellness vendors to ensure seamless execution.
  • Identify and engage best doctors for employee consultations and manage tie-ups, coordinate with internal and external medical professionals.
  • Assess wellness needs based on employee feedback and organizational priorities.
  • Drive employee engagement initiatives focused on health, fitness, and overall well-being.


2. Medical & Healthcare Coordination

  • Act as the primary point of contact for hospitals, clinics, and medical professionals.
  • Maintain strong relationships with doctors and healthcare service providers to facilitate timely support for employees.
  • Provide guidance to employees on wellness-related issues and available medical services.


3. Medical Insurance Management

  • Manage end-to-end administration of employee medical insurance.
  • Assist employees with cashless hospitalization procedures and reimbursement claims.
  • Coordinate with TPA/insurance partners to ensure smooth and timely claim settlements.


4. Administration & Vendor Management

  • Coordinate with external vendors, wellness partners, and service providers.
  • Support the Administration team in Pan-India activities such as AMC management, office upkeep, preparing SOPs, and general coordination.
  • Oversee wellness-related contracts, SLAs, and service quality.
  • Ensure timely renewals, documentation, and reporting.


5. Reporting & Communication

  • Prepare and present wellness dashboards, reports, and management presentations.
  • Use Excel, PowerPoint, and other tools to track key metrics and program outcomes.
  • Communicate program updates, policies, and wellness initiatives effectively to employees.


6. Collaboration & Stakeholder Management

  • Work closely with HR, Admin, and regional office teams.
  • Display a collaborative, positive, and solution-oriented approach in managing diverse stakeholders.


7. Travel Requirements

  • Willingness to travel across India based on program and business needs.


Key Skills & Competencies:

  • Strong experience in wellness programs and hospital/medical operations.
  • Excellent communication and interpersonal skills.
  • Strong network within the medical community and healthcare professionals.
  • Proficiency in MS Excel, PowerPoint, and presentation creation.
  • Ability to manage multiple stakeholders and service providers.
  • Problem-solving mindset with a positive, helpful attitude.
  • Experience in Administration functions is an advantage.
  • Ability to work in a fast-paced, multi-location environment.


Experience: Minimum 7+ years in reputed hospitals or healthcare organizations in India.


Education: Graduate / Postgraduate


Joining: ASAP


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