Senior User Experience

23 hours ago

Chandigarh Punjab, India Gallagher Full time
Introduction

We believe that every candidate brings something special to the table, including you So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself.

Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.


How you'll make an impact

  • Lead the end-to-end user experience design process, from user research and concept development to prototyping and final delivery.
  • Collaborate closely with product managers, developers, and stakeholders to define project goals and user requirements.
  • Conduct user research, usability testing, and heuristic evaluations to gain insights into user behaviour.
  • Create wireframes, mock-ups, and interactive prototypes to illustrate design ideas.
  • Ensure design consistency and quality across the product by maintaining design systems and guidelines.
  • Mentor junior UX designers, providing feedback and guidance to enhance their skills and performance.
  • Advocate for user-centric design practices throughout the product development lifecycle.
  • Stay up to date with industry trends, best practices, and emerging technologies to drive innovative design solutions.

About you

  • Experience: 5+ years (Recommended to have Bachelor’s in Engineering/Master of Computer Applications/Master of Computer Science/ BCA / BSC or related certifications)
  • Expertise in user experience design principles, interaction design, and user research methodologies.
  • Proficiency in design tools such as Figma, Adobe XD, Sketch, or equivalent.
  • Strong knowledge of front-end technologies (HTML, CSS, JavaScript) for effective collaboration with developers.
  • Ability to lead and mentor junior designers.
  • Strong aptitude in critical thinking, problem-solving, and design strategy.
  • Excellent written and verbal communication skills with the ability to present and articulate design decisions to stakeholders.
  • Experience working in agile teams and cross-functional environments.
  • Strong listening and collaboration skills to work seamlessly in teams.
  • Deep understanding of current design trends and emerging technologies.

Additional Information

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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