Technical Program Manager
1 week ago
Experience-12-18years.
Role Description
We are looking for a Technical Account-Delivery Manager to lead client engagements and ensure seamless service delivery.
Key Responsibilities
- Own end-to-end delivery for strategic client accounts
- Serve as the primary point of contact for clients, ensuring alignment between business goals and delivered outcomes
- Manage project planning, execution, and cross-functional coordination
- Drive continuous improvement in delivery processes and client satisfaction
- Lead pre-sales efforts and contribute to solution design
Qualifications
- 12 - 18 years of total work experience
- Minimum 3 years of recent experience working with an IT services organization as project manager or delivery manager
- Minimum 5 years of experience working as software engineer or technical lead
- Strong technical and functional acumen
- Exposure/experience with GenAI & Agentic AI
- Excellent problem-solving, organizational, and communication skills
- Ability to manage multiple stakeholders and thrive in a fast-paced environment
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