Manager, GPS

7 days ago

Hyderabad, Telangana, India Bristol Myers Squibb Full time

Reporting GPS & to GxP Learning organization, the Manager of GPS & GxP Learning Operations will manage the data entry for day-to-day activities and overarching projects into the Learning Management System (LMS). This position will ensure employees and contract staff meet compliance requirements relating to knowledge, skill, and practices necessary for her/his job performance and remain prepared to perform assigned tasks.?This role will report to the GPS & GxP Learning Operations Senior Director.

Key Responsibilities

  • Provides daily administration of global domain accounts including the management of learning activities.?

  • Coordinate, train, and monitor data entry with other LMS Administrators/trainers and assist in end user training of LMS application.?

  • Responsible for auditing compliance training, monitoring data integrity, editing data and records to ensure accuracy for prepared reports.?

  • Supports line of business systems administrators to resolve issues pertaining to the technical functionality of the LMS.?

  • Works closely with end users and learning content developers to test, publish, and manage training content.?

  • Ensures LMS system standards, policies and procedures are implemented and followed.?

  • Participates in the quality assurance and data integrity process to ensure the accuracy and integrity of all information and data residing in the LMS.?

  • Provide subject matter expertise on necessary Learning Management Systems (LMS).?

  • Provide audit / inspection support such as LMS reports and data from the LMS.?

  • Provide day-day support for end users on LMS reports and other data entry components from the LMS.??

  • Maintain and improve current LMS processes and end user experience.?

  • Provide guidance and information to leadership and end users on curricula and learning assignments.?

  • Accountable for aligning across the Learning Ecosystem.?

  • Support policy and procedural changes and manual design to improve the quality of the LMS processes, including evaluation and report on effectiveness of the changes.??

  • Collaborate, coordinate, and communicate across disciplines and departments.?

  • Demonstrate the Companys behaviors.?

Qualifications & Experience

Candidates for this position should have experience within a Learning Management System (LMS) and a demonstrated track record of successful interaction across a matrix organization. Candidates must have the proven ability to quickly learn the functionality of an LMS and ensure compliance and data integrity.

Additional professional and personal requirements include:

  • Biotech/pharmaceutical/GxP industry or experience in a highly regulated environment strongly preferred.
  • Extensive knowledge of GxPs and the know-how to work and manage within a regulated environment.
  • Adaptable to a fast paced, complex, and ever-changing business environment
  • Effective verbal communication, documentation, and technical writing skills
  • Must be detail oriented with excellent organizational and interpersonal skills.
  • B.S in education, science, or related discipline or its equivalent is highly desired.
  • Minimum of 3 years experience in a training / learning organization / function
  • Minimum of 3 years experience of ELMS, preferably SuccessFactors.

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