Client Servicing Manager – ATL

6 days ago

Pune Maharashtra India, Maharashtra Alchemist Marketing & Talent Solutions Full time

About the Company:Alchemist Marketing Solutions is a 360-degree marketing firm that believes in providingthrough-the-line solutions to brands. Unlike a typical advertising or media agency, our offerings areusually solution-biased and media-neutral thus giving us a strategic edge over others. We often alsowork as an extension of marketing teams. With expertise in various areas such as Strategy,Communication, Media Management, Creative Services, Events & Activation, Digital Marketing,Celebrity Management, and Turnkey –Orchestration & IP , we have a dedicated team to develop anddeliver tailored solutions. We have done some award winning work for brands like HDFC Capital,Aavas Financiers, MaxLife, Castrol, L'Oreal, UB Group, DLF, Nokia, Samsung, American Expressamong many others.Role Overview:This role requires strong expertise in client servicing, integrated marketing management, and end-to-end campaign execution. The ideal candidate will independently handle key clients, lead internal teams, manage multi-agency coordination, and drive strategic planning and creative development across various marketing verticals.Key ResponsibilitiesManage end-to-end client relationships for key accounts.Drive integrated campaign development across marketing, creative, digital, and activation touchpoints.Create marketing strategies, client briefs, and execution plans.Present strategies, creative concepts, and campaign roadmaps to clients.Lead and mentor a team of servicing executives and coordinators.Manage client budgets, profitability, timelines, and billing workflows.Coordinate with creative, digital, strategy, media, and production teams for seamless execution.Supervise on-ground activities, vendor coordination, and third-party partners when required.Ensure timely delivery of all campaigns with high-quality output.Identify opportunities to upsell or cross-sell the agency’s full suite of services.Experience Required2-5 years of experience in client servicing within marketing, advertising, digital, or activation agencies.Strong leadership and account management capabilities.Hands-on experience executing marketing campaigns, brand communication, digital projects, or on-ground activations.Experience managing multiple stakeholders and cross-functional teams.Excellent communication, presentation, and client-facing skills.PerksBeyond compensation, you will be part of a fun, high-energy work culture where:Hierarchies exist mostly on paper—everyone is approachable.Teams believe in balancing work with a lot of fun.Office parties are taken very seriously, and skipping them is almost impossible ;)And yes… offering a chocolate always helps when you ask someone for a favour

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