Quality Assurance Engineer

Job Title: QA Engineer (Manual + Automation)Experience: 5-9 YearsLocation: Gurgaon (Hybrid Work Mode)Job Description:We are seeking a skilled QA Engineer with strong experience in both Manual and Automation Testing to join our dynamic team. The ideal candidate will be responsible for ensuring product quality through effective test planning, execution, and automation using Selenium. The candidate should also have hands-on experience with Micro Focus ALM/Octane and Azure DevOps (ADO) for test management and defect tracking.Key Responsibilities:Design, develop, and execute manual and automated test cases based on business requirements.Develop and maintain robust automated test scripts using Selenium WebDriver.Collaborate with developers, BAs, and other stakeholders to ensure quality at all stages of SDLC.Track and manage test cases, defects, and execution status using Octane and Azure DevOps (ADO).Participate in regression testing, smoke testing, and UAT support.Identify, log, and track defects to closure and ensure root cause analysis is performed.Continuously enhance test automation frameworks and processes for efficiency and coverage.Provide detailed testing documentation, reports, and metrics to project teams.Required Skills & Qualifications:5–9 years of experience in Software Testing (Manual + Automation).Strong knowledge of Selenium WebDriver, TestNG, or similar frameworks.Hands-on experience with Octane and Azure DevOps (ADO) for test management.Sound understanding of SDLC, STLC, and Defect Life Cycle.Experience with functional, regression, integration, and system testing.Proficiency in writing SQL queries for data validation.Strong analytical, problem-solving, and communication skills.Ability to work independently in a hybrid environment.About IGT Solutions:IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. We have a global delivery footprint, spread across 30 delivery centers in China, Colombia, Egypt, India, Indonesia, Malaysia, Philippines, Romania, South Africa, Spain, UAE, the US, and Vietnam, with 25000+ CX and Technology experts from 35+ nationalities.IGT's Digital team collaborates closely with our customer’s business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer Experience. Our offerings include industry solutions as well as Digital services. We work with leading global enterprise customers to improve synergies between business & technology by enabling rapid business value realization leveraging Digital Technologies. These include lifecycle transformation & rapid development / technology solution delivery services delivered leveraging traditional as well as Digital Technologies, deep functional understanding and software engineering expertise.IGT is ISO 27001:2013, CMMI SVC Level 5 and ISAE-3402 compliant for IT, and COPC® Certified v6.0, ISO 27001:2013 and PCI DSS 3.2 certified for BPO processes. The organization follows Six Sigma rigor for process improvements.It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.