Customer Support Specialist

Company Description Appuno IT Solutions is a fast-growing applications development company known for its professionalism and innovation. Based in the technology hub of Ahmedabad, India, Appuno delivers cutting-edge development services and customized solutions to help businesses achieve a competitive edge. The company offers a comprehensive array of services...

ONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...

Job Description:Job Description: Responsibilities for Support Specialist IProvide technical support to customers by researching and answering questions, troubleshooting problems, and optimizing software performanceProvide outstanding customer service, including timely, concise, and accurate responses, and proactive customer issue management, while handling...

Company Overview KMK Consulting Inc. is a leading provider of actionable insights in the life sciences industry, specializing in Commercial Analytics, Sales Planning & Operations, and HEOR|RWE. We partner with pharmaceutical and biotech clients to transform complex data into strategic solutions that drive commercial success, optimize patient journeys, and...

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron's...

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron's...

Job Description:Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve....

For US Client's24/7 support - Rotational Shifts - If you don't have ticket solving knowledge - please don't applyWhat You Will Be DoingAct as the first point of contact for clients, ensuring first call resolution by troubleshooting and resolving issues effectively.Listen carefully to client concerns, educate them on solutions, and prevent recurring issues by...

Job Description:Support Specialist •Knowledge/Application•Developing Knowledge; Appropriately makes decisions after receiving some assistance from manager, supervisor, and senior staff and seeks guidance on what to escalate; Meets Ticket Productivity goals and adherence to SLA/SLO requirements; Resolve low to moderate complexity/priority requests with...

Job Description – Software Support SpecialistLocation: Vadodara Shift: Night Shift (US Shift Timings)What You Will Be DoingAct as the first point of contact for clients, ensuring first call resolution by troubleshooting and resolving issues effectively.Listen carefully to client concerns, educate them on solutions, and prevent recurring issues by reviewing...