Prompt Engineer
5 days ago
Location: Remote / Hybrid
Employment Type: Full-time
Experience: 2 years
We are looking for a Prompt Engineer who can design, test, and optimize high-quality prompts to deliver accurate, reliable, and context-aware outputs across multiple workflows. You will work closely with product, engineering, and client-facing teams to translate business requirements into structured prompts and agent instructions.
This role is ideal for someone who has hands-on experience building AI-driven conversation flows, knowledge bases, system prompts, and prompt evaluation systems.
- Write, refine, and optimize prompts for various use cases (voice agents, chatbots, content generation, workflows).
- Build structured system prompts, guardrails, and instruction hierarchies.
- Improve accuracy, tone, and reliability of outputs through iterative testing.
- Create conversational agents with domain-specific logic (customer service, sales, renewals, etc.).
- Test outputs across edge cases and ensure consistency in tone, language, and behavior.
- Implement fallback flows and constraints
- Convert unstructured content (documents, scripts, SOPs) into concise KB formats.
- Maintain and version-control knowledge bases for different clients or use cases.
- Analyze generated outputs and identify failure patterns.
- Conduct A/B testing of prompt variations.
- Track metrics such as accuracy, hallucination rate, latency sensitivity, and prompt cost.
- 2+ years of hands-on experience in prompt engineering, conversational AI, NLP, or related fields.
- Strong command over English language structure, tone control, and instruction writing.
- Experience with LLMs such as OpenAI GPT, Claude, Gemini, Llama, etc.
- Ability to design structured prompts, reasoning flows, and personas.
- Analytical mindset with strong problem-solving abilities.
- Clear communication & structured thinking
- Extreme attention to detail
- Ability to break down complex flows into instructions
- Creative problem-solving with constraints
- Fast learner with iterative mindset
- Ownership and ability to work in fast-paced environments
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