Program Manager

2 months ago

Bangalore, Karnataka, India IBU Consulting Full time

Summary :

Responsible for driving all initiatives in the BSS (Business Support System), Provisioning, Charging & Mediations of 3G/4G/5G mobile network domains from full lifecycle of program /project management, planning and execution angle for customer program/projects.

Key Responsibilities :

- Coordinate internal resources and third parties/vendors for the flawless full lifecycle execution of programs /projects in BSS & Provisioning, Charging & Mediation of 3G/4G/5G mobile network domains.

- Ensure that all program/projects are delivered on-time, within scope and within budget.

- Developing program/program/project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.

- Ensure resource availability and allocation.

- Develop a detailed program/program/project plan to track progress.

- Use appropriate verification techniques to manage changes in program/project scope, schedule and costs.

- Measure program/project performance using appropriate systems, tools and techniques.

- Report and manage escalation with help of senior management as needed.

- Manage the relationship with the client and all stakeholders.

- Perform risk management to minimize program/project risks.

- Establish and maintain relationships with third parties/vendors.

- Create and maintain comprehensive program/project documentation.

- Manage all aspects of BSS, Provisioning, Mediation/Charging systems of 3G/4G/5G network deployment from: customer relationship, program/project plan of record, program/project schedule, cost, and inventory.

- Direct or complete above systems deployment activities.

- Ensure proper records are maintained for all systems deployment.

- Ensure that quality of the service providers' work is within client standards.

- Manage integration of third-party technical partners with internal team.

- Proactively manage changes in program/project scope, identify potential crises, and devise contingency plans.

MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities) :

- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

- The requirements listed below are representative of the knowledge, skill, and/or ability required.

- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- 10+ Years of Experience in the Telecom industry driving product innovation, program/project planning and execution roles

- Experience in Telecom industry, BSS with strong experience on TMF & 3GPP standards.

- The person should have knowledge of System integration lifecycle for a full stack BSS/OSS implementation and having experience of delivering minimum two BSS transformation project for Global telecom operators providing GSM/CDMA, 4G/5G, Broadband services

- "Make it Happen" attitude.

- Great client engagement, able to manage escalation.

- Able to navigate in both the technical as well as business worlds translating Corporate needs into a solution roadmap that plays an enabler role to help achieving those goals.

- Good understanding of Cloud Native technologies, development & deployment methods.

- Great presentation skills (written and verbal)

- Experience in Partner Management is must

Qualification Requirements :

- BE/B-TECH/MCA degree or equivalent plus 10+ years related experience;

- Master's certification in project management (i.e., CAPM from the Project Management Institute, CSM from Scrum Alliance, or PMP from Project Management Institute);

- Demonstrated clear leadership skills and prior project/program management experience in the deployment of leading edge, multi-vendor technologies in a highly complex commercial environment.

(ref:hirist.tech)

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