Network Security Operations Manager

Hi,We are having an opening for Network Security Operations Manager at our Mumbai location.Job Summary : We are looking for a highly capable Network Security Operations Manager to lead, manage, and enhance the organizations network security infrastructure and operations. This role will be responsible for managing key security technologies such as firewalls, proxies, VPNs, NAC, DNS security, WAF, EDR & Data Security and ensuring operational governance and compliance. The ideal candidate should have hands-on experience managing large-scale network security operations and coordinating with cross-functional and incident response teams. Areas Of Responsibility : Security Operations ManagementLead day-to-day operations of all network security tools and platforms, including: Firewalls (NGFW Palo Alto, Fortinet, Cisco)- Policy governance, segmentation, and high-availabilityWeb Proxy & Cloud Proxy (e.g., Zscaler, Netskope)- URL filtering, threat prevention, and data leak protectionVPN (IPSec, SSL VPN, Remote Access Solutions)- Strong encryption and access control for workforce and partnerNetwork Access Control (NAC)- Role-based access, posture checks, and OT/IoT securityDNS Security & Filtering- DNS-layer protection, malicious domain filtering, and response managementWeb Application Firewall (WAF) On-prem & Cloud-based- Protection of patient data, portals, financial apps, and APIsEnsure continuous monitoring, tuning, and updating of policies and signatures across platforms.Manage security device configurations, rule optimization, and lifecycle management.Compliance, Audit & GovernanceEnsure adherence to security compliance requirements such as ISO 27001, NIST, GDPR, and internal IT security policies.Ensure full compliance with sector-specific regulations (Pharma: GxP, 21 CFR Part 11, HIPAA)Prepare and present periodic audit reports, incident reports, and configuration review summaries.Drive risk assessments and remediation plans for security operations. Maintain security documentation, SOPs, and audit trailsTeam & Vendor ManagementLead and mentor a team of network security engineers and analysts.Oversee vendor engagements, support contracts, SLAs, and AMC renewals for security technologies.Engage with audit, QA, compliance, and legal teams for incident reporting and regulatory inspectionsCoordinate with for integrated security coverage (EDR/DS, if escalation/overlap arises).Incident Response & Troubleshooting Collaborate with SOC for effective investigation and response to network security incidents.Coordinate the response to security incidents, including detection, analysis, containment, eradication, and recovery.Lead root cause analysis and containment for network-based threats (e.g., suspicious VPN activity, firewall rule violations).Manage escalations and coordinate with external vendors or OEMs for critical issues.Projects & ImprovementsDrive security hardening and optimization projects related to network security tools.Lead or support security hardening, firewall rule optimization, and proxy architecture redesign projectsLead or contribute to technology upgrades, migration projects, mergers, acquisitions, data center shifts.Maintain security documentation, playbooks, and standard operating procedures.Prepare and validate BOM, BOQ, and risk registers for new deployments Educational Qualification : Bachelor's or Masters in Computer Science, Information Security, or related field Specific Certification : CISSP, CISM, CCNP Security, CP, Palo Alto PCNSE, Fortinet NSE, ISO 27001 LA Experience : 10-12 years of experience in network operations, with 3-5 years in leadership or managerial role Skill (Functional & Behavioural): Firewalls: Checkpoint, Fortinet, Palo Alto, Cisco FirepowerProxies: Netskope, Forcepoint, Zscaler VPN: Cloudflare, Cisco AnyConnect, FortiClient, GlobalProtect NAC: Forescout, Cisco ISE, Aruba ClearPass DNS Security: Cisco Umbrella, Infoblox, Cloudflare DNS WAF: AWS/Azure WAF, F5, Imperva, Akamai, Cloudflare EDR & DS: Crowdstrike, Falcon, Trellix, MS Defender, Sentinel, etc