Program Manager

2 weeks ago


Hyderabad Telangana India, Telangana WaferWire Cloud Technologies Full time

Job Title: Program Manager - EnablementJob Location: Hyderabad, IndiaWorksite: Onsite (100%)About WCT:WaferWire Technology Solutions (WCT) specializes in delivering comprehensive Cloud, Data and AI solutions through Microsoft's technology stack. Our services include Strategic Consulting, Data/AI Estate Modernization, and Cloud Adoption Strategy. We excel in Solution Design encompassing Application, Data, and AI Modernization, as well as Infrastructure Planning and Migrations. Our Operational Readiness services ensure seamless DevOps, ML Ops, AI Ops, and Sec Ops implementation. We focus on Implementation and Deployment of modern applications, continuous Performance Optimization, and future-ready innovations in AI, ML, and security enhancements. Delivering from Redmond-WA, USA, Guadalajara, Mexico and Hyderabad, India, our scalable solutions cater precisely to diverse business requirements and multiple time zones (US time zone alignment).Responsibilities:EMEA and ASIA Regional Owner for the Consumption Led Skilling #s, GTM Strategy, Stakeholder Engagement and secure commitmentOwn all the ops activities for the consumption led skillingManage intake, triage, and execution of CLS requests from field teams and partners.Coordinate across Skilling Leads, Solution Area experts, and Delivery teams to ensure timely deployment of skilling engagementsCreation of presentation deck for Program execution and Status for the implementation of the skilling needs for the various engagementMaintain and optimize workflows using tools like the Skilling OneApp and ServiceTree.Track and report on key metrics such as ACR influenced, project unblock rates, and learner impactServe as the primary point of contact for field teams, partner delivery managers, and internal stakeholders.Facilitate alignment between proactive and reactive skilling motions, ensuring seamless handoffs and consistent communicationEnsure all skilling engagements comply with Microsoft’s SDL and TrIP security standards.Manage service tagging, entitlement lifecycle, and identity compliance in coordination with security and compliance teamsAnalyze feedback and operational data to refine skilling delivery models.Contribute to the evolution of CLS 2.0 by identifying gaps, proposing enhancements, and supporting tool integration efforts Required Qualifications:Total 8-14 yrs of IT experience3–5 years of experience in project or program management, preferably in a tech or skilling environment.Familiarity with Microsoft’s partner ecosystem, ACR metrics, and MCEM frameworkProficiency in Power BI, ServiceTree, and Azure Entitlement Management.Strong communication, stakeholder management, and cross-functional coordination skills.Strong in creating presentation decksProactive in driving engagementEqual Employment Opportunity Declaration:WCT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.


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