Operations Head

4 hours ago

Noida Uttar Pradesh India, Ghaziabad Ingenico Full time

Innovate. Grow. Deliver trusted payment experiences.


At Ingenico, we’re transforming how businesses and consumers connect through seamless, secure, and trusted payment experiences. With operations in 120+ countries, we empower merchants and partners to grow through cutting-edge payment technologies — and we’re just getting started.


What You’ll Do

  • Provide daily hands-on operational leadership to the team, driving efficiency and ensuring high-quality service delivery across all departments.
  • Determine work requirements and allocate duties to Team Leaders and employees.
  • Implement and monitor improvements to Repair Centre processes and facilities.
  • Minimise operational costs by analysing and executing process improvements to achieve greater efficiency.
  • Source and lead digital solutions to support continuous improvement initiatives.
  • Ensure a safe work environment and lead all Work Health & Safety (WHS) initiatives.
  • Monitor and manage service levels to drive ongoing performance improvement.
  • Manage efficient and productive process flows in Service Repair operations.
  • Address performance matters within Service Repair teams and ensure clear feedback and accountability.
  • Collaborate cross-functionally with other departments and project teams to implement new initiatives.
  • Support and educate employees on new systems and process changes.
  • Drive innovation and operational excellence across the Repair Services team and warehouse operations.
  • Lead, coach, and mentor team members to build a high-performance culture focused on engagement and accountability.
  • Ensure adherence to all Quality Management System procedures and policies.
  • Maintain full risk management and compliance oversight, conducting risk assessments and ensuring audit readiness.
  • Manage budgets and forecasts, balancing cost control with service quality and long-term strategic planning.
  • Ensure customer-centric operations that exceed client expectations and drive cross-department collaboration.


What You Bring

  • 10+ years of experience in a repair, warehousing, distribution , repair, or logistics environment.
  • Strong leadership and interpersonal skills, with proven experience leading teams and influencing across functions.
  • Ability to prioritize, multi-task, and make decisions independently while maintaining accountability.
  • Excellent communication skills and a track record of effective stakeholder engagement.
  • Proficiency in warehouse management systems (WMS) and ERP principles.
  • Strong analytical and process management skills, with expertise in reporting and performance tracking.
  • Technical understanding of Ingenico products or similar electronic devices, and competence in repair processes and terminology.
  • Knowledge of Occupational Health & Safety (OHS) principles and legislation.
  • Understanding of BIS and EPR processes, including applications, renewals, and annual filings.
  • Qualification in Warehouse or Technical Service Centre Management, or tertiary studies in business (highly regarded).
  • Experience in driving continuous improvement, innovation, and team engagement.


Why Join Ingenico


  • Be part of a global payments leader that’s shaping the future of commerce.
  • Join a dynamic, collaborative, and diverse team that values innovation and impact.
  • Enjoy career growth, learning opportunities, and flexible hybrid work.


At Ingenico, diversity fuels innovation. We’re proud to be an Equal Opportunity Employer — and we can’t wait to see what you’ll bring to our team.


Ready to grow with us? Apply now and help us deliver the next generation of trusted payment experiences.

  • Head of Finance

    3 hours ago

    Noida, Uttar Pradesh, India, Ghaziabad Gionik Human Capital Solutions Full time

    Position - Head FinanceLocation - NoidaQualification - CAExperience -15+Role -The role will provide strategic leadership across all financial operations, ensuring robust fiscal management, Financial control, Taxation, Business planning, costing, Audits, etc.Key Responsibility -Financial ManagementManage the company's financial operations, including...

  • Technical Head

    3 hours ago

    Noida, Uttar Pradesh, India, Ghaziabad Shard Center for Innovation Full time

    Company Description Shard Center for Innovation is a leading hub dedicated to advancing education in cutting-edge technologies. With a strong focus on Artificial Intelligence, Machine Learning, drone programming, and robotics, the center empowers future innovators through transformative learning experiences. Shard Center fosters creativity and innovation,...

  • CRM and logistics head

    3 hours ago

    Noida, Uttar Pradesh, India, Ghaziabad Hie style Full time

    HIE is an e-commerce handbag brand that empowers today’s woman with stylish and versatile handbags. We are committed to delivering affordable yet premium products, ensuring each bag reflects personal style and functionality.We are seeking a CRM and Logistics Head to join our growing team.Key Responsibilities:Ensure timely and smooth delivery of products to...

  • Head of Human Resources and Administration

    4 hours ago

    Noida, Uttar Pradesh, India, Ghaziabad Marushika Technology Ltd Full time

    Company DescriptionIT company Role DescriptionThis is a full-time on-site role based in Noida. The Head of Human Resources and Administration will oversee HR operations, ensure compliance with labor and employment laws, and develop and implement HR policies. Responsibilities include fostering positive employee relations, managing HR strategies, supporting...

  • Head of Talent Sourcing

    4 hours ago

    Noida, Uttar Pradesh, India, Ghaziabad TMF Group Full time

    We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.Job Location: Belgrade, Cape Town, Noida, PuneAbout TMF GroupTMF...

  • Sales Enablement Specialist

    4 hours ago

    Noida, Uttar Pradesh, India, Ghaziabad EXL Full time

    Work Mode: WFOShift: US Shift (5.30 PM Onwards)Work Location: NoidaJob Description :We are seeking a dynamic and analytical professional to support Sales Operations and FP&A functions within the Insurance Business Unit. This role will drive strategic initiatives, pipeline tracking, executive reporting, and business performance analysis, enabling data-driven...

  • Head Coach

    4 hours ago

    Noida, Uttar Pradesh, India, Ghaziabad RJ Corp Retail Full time

    About the Organization:RJ CORP partnering with the best brands in the world and bringing it home to successful alliances and that is the pioneering spirit at the core of RJ Corp's triumphs.From conventional business areas like food and beverages, the group has also marked its footprint in the realm of retail business -Nike, TWG Team and la Vie en Rose has...

  • Inside Sales Associate

    4 hours ago

    Noida, Uttar Pradesh, India, Ghaziabad Luxora Experiences Full time

    Location: Noida (Night Shift)Role OverviewAs a Sales Associate, you will be one of the first touchpoints for patients exploring treatment options through Luxora. You will engage with inbound leads, qualify their requirements, explain treatment pathways, coordinate with clinics, and ensure every prospect receives a high-trust, high-clarity experience.This...

  • SOC Content Detection Engineer

    4 hours ago

    Noida, Uttar Pradesh, India, Ghaziabad Sanganan IT Solutions Pvt Ltd. Full time

    Department: Managed Services & Support & Security Operations Center (SOC)Job Type: Full-TimeReports To: SOC Team Lead / Head of Cybersecurity ServicesFull-timeWORK FROM NOIDA OFFICE, PLEASE DON'T APPLY IF YOU ARE LOOKING FOR HYBRID OR WORK FROM HOME Short notice period or immediate joiners are preferred. Job Overview:We are seeking a technically skilled and...

  • Technical Lead

    4 hours ago

    Noida, Uttar Pradesh, India, Ghaziabad ARK Infosolutions Pvt. Ltd. Full time

    We are seeking a highly motivated and technically proficient Technical Lead to manage and guide our efforts in supporting academic institutions in the adoption and effective use of Ansys simulation software. The ideal candidate will possess a deep understanding of simulation technologies and engineering principles, coupled with strong communication and...