
Copywriter
5 days ago
Place of posting : Kolkata
CTC : Rs. 5 LPA (negotiable based on candidature)
Job Description: Content Writer (Social Media, E-Commerce & CRM)
Position: Copywriter - Digital & Social Media
Department: Marketing / Digital
Location: Kolkata
Reports to: Marketing Lead
Mode: Full time, in office
Role Overview
We are seeking a creative and detail-oriented Copywriter to craft compelling, on-brand copy across our social media, paid ads – Google Ads, Meta Ads, e-commerce platforms, and CRM campaigns – Whatsapp, SMS, Emails. The ideal candidate will understand both creative storytelling and data-driven communication, helping us engage customers, drive conversions, and build loyalty.
Key Responsibilities
Social Media
* Write clear, concise and engaging copy for social media – paid and organic ads - hooks, posts, captions, and scripts tailored to each platform (Instagram, Facebook, LinkedIn, YouTube).
* Collaborate with design/video teams to develop thumb-stopping creatives.
* Adapt content to trending formats (Reels, Shorts, Stories, Carousels).
* Maintain consistent tone of voice while aligning with campaign goals.
* Create campaign one-liners with potential of virality
E-Commerce
* Develop SEO-friendly product titles, descriptions, and bullet points for marketplaces (Amazon, Flipkart, etc.) and brand website.
* Create A+ content / enhanced brand content for product listings.
* Write promotional copy for website banners, landing pages, and campaigns/sale events
* Ensure accuracy of product details and consistency across platforms.
CRM (Email, SMS, WhatsApp Marketing)
* Craft persuasive subject lines, body copy, and CTAs for CRM campaigns.
* Personalize messaging for different audience segments (new users, repeat buyers, lapsed customers).
* Align campaigns with lifecycle journeys (onboarding, promotions, retention, reactivation).
* Collaborate with CRM team to A/B test and optimize copy for open/click rates.
KPIs & Success Metrics
* Engagement rates (likes, shares, comments, saves) on social media.
* CTR & conversion rates on e-commerce listings and campaigns.
* Open rates, CTR, and conversions for CRM campaigns.
* Consistency in tone of voice and brand guidelines across all touchpoints.
Candidate Requirements
* Bachelor’s degree in English, Journalism, Marketing, Communications, or related field.
* 4-6 years of proven experience in copy/content writing (preferably in digital marketing/e-commerce).
* Strong grasp of social media trends, SEO best practices, and customer lifecycle marketing.
* Ability to write clear, concise, and persuasive copy for multiple formats.
* Familiarity with tools like Google Analytics, SEMrush/Ahrefs, Mailchimp/Klaviyo, or similar.
* Excellent communication, editing, and proofreading skills with attention to detail
Preferred Skills
* Experience in FMCG, e-commerce, or D2C brands.
* Experience in both long content and short form of copywriting
* Understanding of performance marketing metrics and how copy impacts results.
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