Ivanti Developer

1 week ago

Mumbai Maharashtra India, Maharashtra Live Connections Full time

Job Summary:

We are looking for a skilled Ivanti Developer & Administrator with strong experience in ITSM modules to support, enhance, and optimize our service management environment. The ideal candidate should have hands-on expertise in configuration, customization, workflow development, and integration within the Ivanti platform.


Key Responsibilities:

  • Configure, customize, and administer Ivanti ITSM modules (Incident, Change, Problem, Service Request, Knowledge, etc.)
  • Develop and optimize workflows, business rules, forms, dashboards, and reports.
  • Manage platform upgrades, patches, and troubleshoot Ivanti-related issues.
  • Implement automation using Ivanti Automation / Scripting where applicable.
  • Integrate Ivanti with third-party systems using APIs, connectors, or middleware.
  • Work closely with stakeholders to gather requirements and translate them into technical solutions.
  • Perform system maintenance, user management, roles, permissions, and platform security.
  • Ensure platform best practices and maintain proper documentation.


Required Skills & Experience:

  • 2+ years of hands-on experience in Ivanti ITSM development and administration.
  • Strong knowledge of Ivanti Service Manager, Ivanti Neurons (preferred).
  • Proficiency in Configurations, Workflows, Form Design, and Business Rules.
  • Experience with API integrations, SQL, and scripting.
  • Understanding of ITIL processes (Certification is a plus).
  • Strong troubleshooting and problem-solving skills.
  • Ability to work independently and collaborate with cross-functional teams.


Good to Have:

  • Experience with Ivanti Neurons for ITSM / ITAM.
  • ITIL Foundation Certification.
  • Experience in automation or orchestration tools.

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