Lead Consultant
3 weeks ago
Role Description :
User Research :
- Conduct qualitative and quantitative user research studies to understand user needs and preferences.
- Analyze data from existing research or carry out new research when necessary.
- Utilize various research methods such as interviews, surveys, usability testing, and observation.
UX Design :
- Lead the end-to-end User-Centered Design (UCD) process.
- Create personas, user journey maps, and other strategic design documents based on research insights.
- Design high-level UX structures (flows and wireframes) and lower-level interaction designs (interactive prototypes) to communicate product experiences effectively.
Usability Testing and Iterative Improvement :
- Conduct usability testing to gather feedback on designs.
- Iterate on designs based on testing results to improve usability.
- Collaborate closely with technical developers during the build process to ensure the best possible UX is implemented.
Measurement and Documentation :
- Define metrics to measure the impact and value of research and design interventions.
- Create design libraries to document proven design patterns and interactions for future reuse.
Advocacy and Leadership :
- Act as an advocate for users, ensuring UX is a priority throughout the design process.
- Champion UX across the organization and educate stakeholders on the value of UCD.
- Coach and mentor junior UX staff in core UX skills and project management.
Requirements :
Technical Skills :
- Thorough understanding of UX principles.
- 5+ years of experience as a UX Designer, preferably in large, client-side companies.
- Proficiency in UX research methodologies and experience moderating research.
- Experience creating strategic design documents and UX deliverables.
- Proficiency in tools like Figma for UX design and prototyping.
- Portfolio demonstrating the impact of UCD on digital products and services.
- Experience designing for multiple platforms and user groups.
- Working knowledge of Accessibility and Inclusive Design principles.
Soft Skills :
- Self-starter with the ability to work independently.
- Excellent listener and presenter, with strong communication skills in written and spoken formats.
- Influencing skills to evangelize UCD to stakeholders.
- Collaborative team player, able to work well with cross-functional teams.
- Open to giving and receiving constructive criticism.
- Ability to manage multiple concurrent projects in a global corporate environment.
- Excellent fluency in English, both verbal and written.
- Candidates meeting these requirements would be well-equipped to excel in the role of Senior UX Designer/Researcher, driving user-centric design practices and delivering impactful digital experiences.
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