Lead Consultant

3 weeks ago


Chennai, Tamil Nadu, India Domnic Lewis International Full time

Role Description :

User Research :


- Conduct qualitative and quantitative user research studies to understand user needs and preferences.

- Analyze data from existing research or carry out new research when necessary.

- Utilize various research methods such as interviews, surveys, usability testing, and observation.

UX Design :

- Lead the end-to-end User-Centered Design (UCD) process.

- Create personas, user journey maps, and other strategic design documents based on research insights.

- Design high-level UX structures (flows and wireframes) and lower-level interaction designs (interactive prototypes) to communicate product experiences effectively.

Usability Testing and Iterative Improvement :

- Conduct usability testing to gather feedback on designs.

- Iterate on designs based on testing results to improve usability.

- Collaborate closely with technical developers during the build process to ensure the best possible UX is implemented.

Measurement and Documentation :

- Define metrics to measure the impact and value of research and design interventions.

- Create design libraries to document proven design patterns and interactions for future reuse.

Advocacy and Leadership :

- Act as an advocate for users, ensuring UX is a priority throughout the design process.

- Champion UX across the organization and educate stakeholders on the value of UCD.

- Coach and mentor junior UX staff in core UX skills and project management.

Requirements :

Technical Skills :

- Thorough understanding of UX principles.

- 5+ years of experience as a UX Designer, preferably in large, client-side companies.

- Proficiency in UX research methodologies and experience moderating research.

- Experience creating strategic design documents and UX deliverables.

- Proficiency in tools like Figma for UX design and prototyping.

- Portfolio demonstrating the impact of UCD on digital products and services.

- Experience designing for multiple platforms and user groups.

- Working knowledge of Accessibility and Inclusive Design principles.

Soft Skills :

- Self-starter with the ability to work independently.

- Excellent listener and presenter, with strong communication skills in written and spoken formats.

- Influencing skills to evangelize UCD to stakeholders.

- Collaborative team player, able to work well with cross-functional teams.

- Open to giving and receiving constructive criticism.

- Ability to manage multiple concurrent projects in a global corporate environment.

- Excellent fluency in English, both verbal and written.

- Candidates meeting these requirements would be well-equipped to excel in the role of Senior UX Designer/Researcher, driving user-centric design practices and delivering impactful digital experiences.

(ref:hirist.tech)
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