Software Engineering Specialist

1 week ago

Bengaluru, Karnataka, India BT Group Full time

What you'll be doing

As a Software Engineering Specialist focused on Salesforce Communications Cloud in a wider Agile team, you will

• Work with product owners, program and solutions architects to define solutions that fit within the wider enterprise architecture.

• Manage expectations on what is practically achievable with the product.

• Challenge business requirements which would require complex and extensive customisations where an alternative approach could result in a much more simple systems implementation.

• Guide our implementation team on appropriate use of Salesforce Communications Cloud and the wider Salesforce platform to meet business requirements.

• Write and review documents explaining overall architecture and high level designs for the solution.

• Set best practices and guardrails for the wider Salesforce team both functionally and non-functionally and assist in their enforcement via the governance process.

• Proactively identify and mange risks. Take ownership of complex issues to resolution.

• Undertake proof of concept developments to show case potential solutions.

• Help the implementation team on complex solution implementations and issues when required.

Skills and Experience Required


• Degree level (or equivalent) qualification in Computer Science, Engineering or similar field. Equivalent demonstratable work experience will also be acceptable.

• Extensive development experience on both Salesforce Sales Cloud (8yrs+) and the Salesforce core platform (8yrs+) covering full software development lifecycle.

• An understanding of and experience using DevOps tooling in as part of a large Salesforce Communications Cloud project. Copado experience ideally.

• Effective verbal and written communication skills

• Experience working across multiple locations and time zones

• Experience of working as part of an Agile team

• The following certifications are highly desirable

• Salesforce Certified Technical Architect

• Salesforce Certified Industries CPQ Developer

• Salesforce Certified Industries Order Management Developer

• Salesforce Certified Administrator / Advanced Administrator

• Salesforce Certified Platform Developer / Platform App Builder

• Salesforce Certified Sales Cloud Consultant

• Salesforce Certified Experience Cloud Consultant

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

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