Senior SW Engineer, Engineering Tools, and Services
1 week ago
Responsibilities:
- Administer, configure, and enhance Atlassian tools while writing scripts using REST endpoints to automate workflows and processes using webhooks.
- Collect requirements and communicate with stake holders, understand best Industry practices, investigate potential solutions, analyze impacts, test, and implement solutions.
- Document process workflows, FAQs, technical documentations and provide training to different stake holders.
- Troubleshoot problems and provide support for tools processes, permissions, and configuration issues, work with vendors and their support teams when necessary.
- Create and edit Jira workflows, fields, screens, and different configuration schemes.
- Maintain and upgrade self-hosted Atlassian tools, databases, and experience with HA architecture.
- Mentor and train junior Engineers of the team, clear roadblocks by making technical and design decisions.
- Perform code reviews created by other members of the team.
Requirements:
- 10+ years of Software Engineering experience.
- B.S. in Computer Science.
- Strong technical skill in C/C++ or Java, Python, Php, Bash.
- Databases: MySQL, PostgreSQL.
- Strong Linux and GIT skills.
- Strong technical knowledge of writing webhooks using REST endpoints for Atlassian tools.
- Experience with load balancing HW/SW in a data center architecture.
- Experience in setting up and supporting HA data center architecture for tools such as Bamboo and Bitbucket.
- Strong technical knowledge of administering Jira Cloud. (fields, screens, workflows, configurations schemas, etc.)
- Experience in administrating Bamboo and bitbucket as a GUI administrator.
- Experience administering JSM for Asset Management, Incident Management, Integration with OpsGenie, and Change Management.
- Excellent communication skills, both written and verbal.
- Ability to work in a fast paced and highly collaborative environment.
- JQL and SQL query knowledge and experience.
Desired Skills:
- Experience with alerting and monitoring tools.
- Experience with work related to optimization of build scripts for embedded systems.
- Experience with Release Engineering, branching and versioning of products.
- Containerizing and Orchestration: Compose, Docker, Kubernetes.
- Networking Concepts: Firewalls, NAT, load-balancing.
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