Site Reliability Engineer II

2 weeks ago

Bengaluru, Karnataka, India Zeta Services Inc. Full time
About ZetaZeta is a

Next-Gen Banking Tech

company that empowers banks and fintechs to launch banking products for the future.

It was founded by and Ramki Gaddipati in 2015.Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack.

20M+ cards have been issued on our platform globally.

Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.

Zeta has over

1700+

employees - with over

70%

roles in R&D - across locations in the

US

,

EMEA
, and

Asia

. We raised

$280 million

at a

valuation from Softbank, Mastercard, and other investors in 2021.

Learn more @ , , ,

About Zeta

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by and Ramki Gaddipati in 2015.


Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack.

20M+ cards have been issued on our platform globally.

Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.


Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US,
EMEA, and Asia.

We raised $280 million at a valuation from Softbank, Mastercard, and other investors in 2021.

Learn more @ , , ,

About the Role:


The role of an Site Reliability Engineer is to bridge the gap between development and operations, focusing on building and maintaining reliable, scalable, and efficient systems.

The ultimate goal is to ensure a seamless and reliable user experience while promoting a culture of automation, collaboration, and continuous improvement within the organization.

Responsibilities

System Reliability:
Ensuring the reliability of software systems by designing, implementing, and maintaining scalable and reliable infrastructure

Automation:
Developing automation tools and scripts to streamline operational tasks, reduce manual intervention, and improve overall system efficiency

Incident Response and Resolution:
Monitoring system performance and responding to incidents promptly to minimize downtime and ensure high availability

Capacity Planning:
Analyzing system usage patterns and forecasting future capacity needs to ensure that the infrastructure can handle current and future demands

Performance Optimization:
Identifying and addressing performance bottlenecks in software systems through optimization and tuning.
Infrastructure as Code (IaC): Implementing infrastructure as code practices, using tools like Terraform or Ansible, to define and manage infrastructure in a version-controlled and automated manner

Monitoring and Logging:
Implementing and maintaining monitoring and logging solutions to gain insights into system behavior, troubleshoot issues, and proactively address potential problems

On-Call Support:
Participating in an on-call rotation to respond to incidents outside of regular working hours and ensure 24/7 system availability

Security:
Collaborating with security teams to implement and maintain security best practices in infrastructure and application

Disaster Recovery Planning:
Developing and maintaining disaster recovery plans to ensure that systems can quickly recover from major outages or failures

Continuous Improvement:

Continuously analyzing system performance, reliability, and incidents to identify areas for improvement and implementing changes to enhance overall system resilience.

Skills

Programming Languages:
Proficiency in one or more programming languages, commonly Python, Go, Shell, Bash

Automation and Scripting:
Strong automation skills using tools like Ansible, Puppet, Chef, or custom scripts. Knowledge of Infrastructure as Code (IaC) tools like TerraformContainerization and Orchestration: Experience with containerization technologies like Docker and container orchestration platforms like Kubernetes

Cloud Computing:
Proficiency in any of the cloud platforms such as AWS, Azure, or Google Cloud Platform, and knowledge of managing infrastructure in the cloud

Monitoring and Logging:
Familiarity with monitoring tools Prometheus, Grafana, ELK stack) and logging frameworks to track system performance and troubleshoot issues

Networking:
Understanding of networking concepts, protocols, and troubleshooting skills

Security:
Knowledge of security best practices, including encryption, access controls, and vulnerability management.
Continuous Integration/Continuous Deployment (CI/CD): Understanding and implementation of CI/CD pipelines for automated testing and deployment

Load Balancing:
Experience in incident response, troubleshooting, and resolution

Version Control:
Proficient use of version control systems like Git.

Experience and Qualifications

2-4 years of experience in site reliability computer science, information technology or a related field.
Having experience working for a product organization is a plus.
Certifications from cloud service providers like AWS Certified DevOps Engineer, Google Cloud Professional DevOps Engineer, or Microsoft Certified is a plusLife At Zeta


At Zeta, we want you to grow to be the best version of yourself by unlocking the great potential that lies within you.

This is why our core philosophy is 'People Must Grow.' We recognize your aspirations; act as enablers by bringing you the right opportunities, and let you grow as you chase disruptive goals.

#LifeAtZeta is adventurous and exhilarating at the same time. You get to work with some of the best minds in the industry and experience a culture that values the diversity of thoughts. If you want to push boundaries, learn continuously and grow to be the best version of yourself, Zeta is the place to be

Zeta is an equal opportunity employer.


At Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status.

We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.

Life At Zeta


At Zeta, we want you to grow to be the best version of yourself by unlocking the great potential that lies within you.

This is why our core philosophy is 'People Must Grow.' We recognize your aspirations; act as enablers by bringing you the right opportunities, and let you grow as you chase disruptive goals.

#LifeAtZeta is adventurous and exhilarating at the same time. You get to work with some of the best minds in the industry and experience a culture that values the diversity of thoughts. If you want to push boundaries, learn continuously and grow to be the best version of yourself, Zeta is the place to be

Zeta is an equal opportunity employer.


At Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status.

We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.

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