French Translator

2 weeks ago


Noida, Uttar Pradesh, India Ericsson Full time

About this opportunity :

The main purpose is to take full responsibility of Troubleshooting & Problem Analysis / Technical Discussions / Self Initiator to Mentor peers for Competence Development / Process understanding and awareness / Audits awareness and follow ups / handling emergencies and trouble tickets activities related to STP DRA Network (Describe the Job summary here)

  • We believe in
    trust we trust each other to do the right things Therefore
- we believe in taking decisions as close to the product and technical expertise as possible.

  • We believe in creativity trying new things and
    learning from our mistakes. We believe in sharing our insights and helping one another to build an even better user plane.
  • We truly believe in
    happiness, we enjoy and feel passionate about what we do and value each other's technical competence deeply.
***:

What you will do:

  • Customer facing role Calls Handling (French & English)
  • Training French Language to Other Team Members
  • MOP Preparation and translation
  • Serving As Interface Between Internal/External Teams.
  • Serving As Interface Between Internal/External Teams.
  • Working Towards SLAs & KPIs.
  • Must have good knowledge of English (should be language chosen at graduation level).
  • Working towards IPM goals assigned by Line Management.
  • Adherence to the Organizational Guidelines & Departmental Processes & Procedures.
  • Tickets creation and follow ups towards the Resolution.
***:

You will bring:

  • Calls Handling (French & English)
  • Training French Language to Other Team Members
  • MOP Preparation
  • Serving As Interface Between 1st LO & Other Internal/External Teams.
  • Working Towards SLAs & KPIs.
  • Must have good knowledge of English (should be language chosen at graduation level).
  • Good knowledge/experience of using MSword and MS-Excel software preferably in both languages.
  • 24X7 Shift Working
***:

Why join Ericsson?:

At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what ́s possible. To build never seen before solutions to some of the world's toughest problems. You ́ll be challenged, but you won't be alone.

You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

***:

What happens once you apply?:

Click Here to find all you need to know about what our typical hiring process looks like.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city:
India (IN) || India : Uttar Pradesh : Noida

Req ID: 732695
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