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IT Director
2 weeks ago
Job Title: IT Director at a Leading Technology Company
This is a fantastic opportunity for individuals looking to enhance their skills further. The ideal candidate should be self-driven and possess strong problem-solving abilities. You must have the knack for efficiently finding accurate information on your own as well as collaboratively within a team.
Joining our team means you get to experience the perks of working at one of the industry's rapidly growing and highly esteemed technology firms.
Responsibilities:
- Manage essential IT operations such as operating systems, servers, email systems, laptops, desktops, software, and hardware
- Oversee technology infrastructure and assets, collaborating with the team to uphold and assist the company's technology hardware and software
- Analyze technical requirements and server, storage, and virtualization system condition for design, integration, and operations
- Supervise Service Desk & Help Desk Engineers to deliver IT support
- Record all communications and tasks carried out, including closing help desk requests upon completion
- Identify potential issues and take proactive steps to resolve them; offer technical support and guidance to internal and external application users
- Assist in creating technical documentation, work instructions, processes, and policies
- Respond promptly to help desk requests, coordinating emergency issue resolution
- Contribute to process analysis and changes for improved efficiency
- Strong communication skills are essential
Qualifications:
- Over 15 years of experience managing IT infrastructure and support
- More than 10 years of experience in IT operations, management, and best practices, with good knowledge of IT hardware, Windows, Linux, O365, VMware, Active Directory, and Network concepts
- Familiarity with Linux and Windows operating systems, including troubleshooting stability and performance issues and network fundamentals
- Deep understanding and experience in server security hardening, covering patching, antivirus, PKI infrastructure, and IPSec encryptions
- Proficiency in monitoring, capacity planning, facilities management, performance tuning, asset management, and disaster recovery based processes
- Effective communication of network security matters to peers and management
- Experience in Servers, Infrastructure, Platform Sizing, and Infrastructure Cost Reduction
- Hands-on knowledge of AD-GPO, Azure AD, O365, Intunes, and Server Infrastructure environment
- Demonstrated problem-solving and decision-making skills to meet organizational needs and growth
- Ability to work in a fast-paced environment and meet tight reporting deadlines
- This is an office-based role in a 24x7 working environment
Apply today if you believe you are the right fit for this role and are ready to contribute to our dynamic team
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