IT Director

2 weeks ago


Bengaluru, Karnataka, India SDNA Global Full time

Job Title: IT Director at a Leading Technology Company

This is a fantastic opportunity for individuals looking to enhance their skills further. The ideal candidate should be self-driven and possess strong problem-solving abilities. You must have the knack for efficiently finding accurate information on your own as well as collaboratively within a team.

Joining our team means you get to experience the perks of working at one of the industry's rapidly growing and highly esteemed technology firms.


Responsibilities:
  • Manage essential IT operations such as operating systems, servers, email systems, laptops, desktops, software, and hardware
  • Oversee technology infrastructure and assets, collaborating with the team to uphold and assist the company's technology hardware and software
  • Analyze technical requirements and server, storage, and virtualization system condition for design, integration, and operations
  • Supervise Service Desk & Help Desk Engineers to deliver IT support
  • Record all communications and tasks carried out, including closing help desk requests upon completion
  • Identify potential issues and take proactive steps to resolve them; offer technical support and guidance to internal and external application users
  • Assist in creating technical documentation, work instructions, processes, and policies
  • Respond promptly to help desk requests, coordinating emergency issue resolution
  • Contribute to process analysis and changes for improved efficiency
  • Strong communication skills are essential

Qualifications:
  • Over 15 years of experience managing IT infrastructure and support
  • More than 10 years of experience in IT operations, management, and best practices, with good knowledge of IT hardware, Windows, Linux, O365, VMware, Active Directory, and Network concepts
  • Familiarity with Linux and Windows operating systems, including troubleshooting stability and performance issues and network fundamentals
  • Deep understanding and experience in server security hardening, covering patching, antivirus, PKI infrastructure, and IPSec encryptions
  • Proficiency in monitoring, capacity planning, facilities management, performance tuning, asset management, and disaster recovery based processes
  • Effective communication of network security matters to peers and management
  • Experience in Servers, Infrastructure, Platform Sizing, and Infrastructure Cost Reduction
  • Hands-on knowledge of AD-GPO, Azure AD, O365, Intunes, and Server Infrastructure environment
  • Demonstrated problem-solving and decision-making skills to meet organizational needs and growth
  • Ability to work in a fast-paced environment and meet tight reporting deadlines
  • This is an office-based role in a 24x7 working environment

Apply today if you believe you are the right fit for this role and are ready to contribute to our dynamic team

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