Key Responsibilities:

• Outbound Calls: Make proactive outbound calls to a list of potential customers or clients

provided by the organization. Introduce the company's products, services, or

promotional offers.

• Lead Generation: Identify and generate leads through cold calling, warm calling, and

follow-ups. Maintain a database of potential customers and update it regularly.

• Product/

Service Promotion:
Present and explain the features and benefits of products or

services to potential customers, focusing on how they address their needs or pain points.

• Appointment Setting: Schedule appointments for the sales team with interested prospects

who express willingness to know more or make a purchase.

• Follow-

Up Calls:
Conduct follow-up calls with prospects who have shown initial interest

but require further information or time to make a decision.

• Customer Inquiry Handling: Address incoming customer inquiries and provide relevant

information regarding products, services, pricing, and any other queries they may have.

• Sales Target Achievement: Work towards achieving individual and teambased sales

targets and goals set by the organization.

• Data Management: Maintain accurate records of all interactions, call details, and

outcomes in the organization's CRM (Customer Relationship Management) system.

• Communication: Ensure effective communication with potential customers to build

rapport, understand their needs, and provide solutions accordingly.

• Sales Scripts and Training: Follow provided scripts and undergo necessary training to

maintain consistency and professionalism during calls.

• Market Research: Keep uptodate with industry trends, competitors, and market

conditions to improve call effectiveness and product knowledge.

• Reporting: Provide regular reports on call metrics, leads generated, and appointments

scheduled to the team lead or supervisor.

Requirements:

• High school diploma or equivalent education. Additional qualifications in sales or

marketing are a plus.

• Proven experience in telemarketing, telesales, or customer service is an advantage but

not mandatory.

• Excellent verbal communication skills with a clear and pleasant phone voice.
• Strong persuasive and negotiation abilities to effectively influence potential customers.
• Ability to work in a targetdriven environment and meet set performance goals.
• Basic computer skills, including proficiency in using CRM software and Microsoft Office

Suite.

• Selfmotivated, proactive, and able to work independently as well as part of a team.
• Good time management skills to balance calling volume and followup activities.
• Patience and resilience to handle rejection and remain positive during challenging calls.

Salary:
Up to ₹180,000.00 per year

Schedule:

• Day shift

Ability to commute/relocate:

• Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)

Job-related location requirement:

Work Location:
In person

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