Catering Production Suprevisior

2 weeks ago


Coimbatore, Tamil Nadu, India FIREBIRD INSTITUTE OF RESEARCH IN MANAGEMENT Full time

Key Responsibilities

  • On a daily basis, lead a shift within the Catering department to ensure that all required tasks are completed.
  • Ensure that all prescribed business processes and procedures are complied with and carried out.
  • Deputise for the Catering Manager or Assistant Manager in their absence.
  • Ensure that any identified on the job training is identified and implemented.
  • Lead by example and ensure that the shift is motivated to deliver customer focused and sales driven service.
  • Ensure all monies are accounted for, any change orders are completed and adhere to The Management Centre's cash handling and financial procedures.
  • Assist in effectively monitoring and maintaining stock of food and liquor.
  • Ensure that all relevant deliveries are checked and signed for and that stocks are rotated accordingly.
  • Proactively seek new and innovative opportunities to improve the customer experience.
  • Ensure that the highest standards of service are achieved. Promote a truly customer focused working environment.
  • Be willing to assist with food production should the need arise.
  • Assist the Catering Manager in ensuring that the standard business procedures and processes are adhered to at all times.
  • Maintain a clean and safe environment for customers by adhering to licensing laws.
  • Ensure that local and statutory procedures are implemented and adhered to.
  • Adhere to all legal requirements in relation to the sale of alcohol at The Management Centre.
  • Communicate all necessary information to all staff.
  • Ensure all customer service areas are clean and fit for purpose, in line with current legislation and that staff are aware of their roles and responsibilities
  • Report any major issues to the Catering Manager.
  • Assist the Catering Manager in ensuring all conference business within The Management Centre is covered at all times.
  • Assist the Catering Manager in passing information to the Events Coordinator so that invoices can be raised post conference.
  • Ensure excellent and effective communication within the team and with Conference organizers, delegates and the Events Coordinator

Salary:
From ₹30,000.00 per month

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