Corporation - Senior UX Program Manager - Product Design
1 week ago
Senior UX Program Manager at Target
About Target:
Target is all about helping families find joy in their everyday lives. Our Global UX team is a dedicated group of design, content, research, and accessibility experts committed to enhancing our digital experiences for our guests, team members, and partners.
Being a part of our team means playing a crucial role in shaping Target's digital experience by enhancing ease, simplicity, value, and delight for every interaction.
About the role:
As a Senior UX Program Manager at Target, you will be instrumental in evolving our digital experience to drive business growth and enhance guest satisfaction. Your expertise in design program management will be key in structuring, sequencing, and prioritizing our work effectively.
You will oversee our capacity, allocation, and the impact of our projects, contributing to management reports that guide our UX leaders and partners.
Additionally, as a Senior UX Operations Manager, you will ensure that our work aligns with business objectives, priorities, and timelines.
Responsibilities:
- Collaborating with a diverse team of UX leaders, designers, engineers, product managers, and researchers.
- Establishing an efficient design delivery process and determining key stakeholders and timelines.
- Contributing to the standardization and supervision of Target's design operations.
- Setting objectives and results with product, engineering, and business teams.
- Utilizing data to identify process improvements and enhance workflow efficiency.
- Developing frameworks to optimize workflow and enhance overall design value.
- Documenting processes to operationalize UX and elevate design value.
- Tracking project impact for continuous improvement opportunities.
- Implementing cohesive operations strategies across different teams within Target.
About you:
- Demonstrated experience as a design program manager with a successful project management track record.
- Proficiency in UX and product design processes and effective coordination of design activities.
- Strong relationship-building abilities with cross-functional partners.
- Data-driven decision-making skills and effective communication methods.
- Knowledge of Agile and Scrum methodologies.
- Ability to connect design with business outcomes.
- Cultivate a growth mindset and display intellectual curiosity.
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