Front Office Staff

2 weeks ago


Idukki, India Inter Seek Recruitment Services Full time
Perform all check-in and check-out tasks

  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fullyfurnished to accommodate guests' needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Job Types:
Full-time, Permanent

Salary:
Up to ₹10,000.00 per month

Benefits:

  • Commuter assistance
  • Food provided

Schedule:

  • Day shift
  • Monday to Friday
  • Morning shift
  • Rotational shift

Supplemental pay types:

  • Commission pay
  • Performance bonus

Experience:

- total work: 1 year (preferred)

Ability to Commute:

  • Idukki, Kerala (required)

Ability to Relocate:

  • Idukki, Kerala: Relocate before starting work (required)

Work Location:
In person

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