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Admissions Counselor

3 months ago

Thiruvananthapuram, Kerala, India Marvelloux Design Studio Full time

About Us:

Marvelloux Design Studio, a leader in CX/UX design, is expanding its horizons with the launch of the UI/UX Academy. We are looking for an energetic and persuasive Admissions Counselor to join our team immediately and contribute to the success of the academy.

Responsibilities:

Reach Outs:

  • Place outbound calls to potential students interested in enrolling in the UI/UX Academy.
  • Generate leads through cold calling, database mining, and other prospecting techniques.
  • Communicate effectively to articulate the benefits of our programs and answer queries.

Student Engagement:

  • Respond to inquiries from potential students via email, chat, and social media platforms.
  • Provide detailed information about the UI/UX Academy programs, admission criteria, and application process.

Follow-Up and Nurturing:

  • Conduct follow-up communications with interested individuals to nurture leads and address any questions or concerns.
  • Provide ongoing support to applicants throughout the enrollment journey.

Social Media Engagement

  • Manage and engage with the academy's social media channels to provide information, updates, and answer queries.
  • Collaborate with the marketing team to create engaging content that attracts prospective students.
  • Play an active role in all marketing activities, including campaigns.

Data Management:

  • Maintain accurate and up-to-date records of student inquiries, applications, and enrollment status.
  • Generate reports on enrollment metrics and provide insights for improvement.
  • Maintain accurate and detailed records of calls made and results achieved.

Appointment Setting:

  • Schedule appointments for interested individuals to visit the academy or attend information sessions.
  • Coordinate with the admissions team to facilitate a smooth enrollment process.

Qualifications:

  • 2-3 years of proven experience as an Admissions Counselor or in a similar role.
  • Excellent communication and interpersonal skills.
  • Persuasive and enthusiastic with a positive attitude.
  • Ability to handle objections and turn them into opportunities.
  • Basic computer skills and familiarity with CRM software.
  • Goal-oriented and self-motivated.
  • Previous experience in education or training industry telecalling.
  • Engage in campus drives to recruit students.
  • Familiarity with the local educational landscape.

Additional Preferred Skill:

  • Interest in Social Media Content Creation: Experience or enthusiasm for creating engaging content on social media platforms is a plus.

Benefits:

  • Competitive salary with performance-based incentives.
  • Opportunities for career growth within the organization.
  • Training provided on UI/UX design basics.

How to Apply:

Interested candidates, please submit their resume to