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Procurement Service Manager
3 months ago
Experienced in leading large teams.
Experience of having worked with international teams.
Possess knowledge of IT applications, IT systems, Interfaces etcResponsible for delivery of all procurement KPIs for stakeholders across the organization (SLA adherence, Monthly reports, BI dashboards etc)Develop procedures for an efficient and simplified, smooth workflow for servicesHire, train and manage new team members for delivering the agreed business servicesResponsible for performance KPIs of the service teamsDevelop and sustain network with internal (GCMs, CPLs, SAP CC, IT teams etc) and external stakeholders like tool integrators and service providersManage internal projects which have procurement business scope in coordination with all the relevant stakeholdersSupport design and testing of ongoing tool developments.
Identify, develop and deliver opportunities for enhancing the scope of services of the support teamsOrganize and deliver supplier performance reports on relevant toolsResponsible for tracking the performance of sustainability critical suppliersResponsible for procurement tools (SRM, SAP (MM scope))Ensure continuity of service delivery by managing tools and teams