Walk-in Drive customer Care/telesales Executive

1 week ago


Hyderabad, Telangana, India Stanplus Technologies Pvt Ltd Full time
Call Center Executive Job Responsibility :1. Identifying Customers needs, Clarify information, research each issue and provide solutions.

  • Follow Communication Scripts when handling different topics.
  • Build Sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensive way.
  • Should be able to coordinate with various teams to ensure smooth service to customers.
  • Attending Inbound domestic voice calls for booking and dispatch of Ambulances

Requirements:
1. Previous experience in Customer Support role.

  • Strong Phone & Verbal communication skills along with active listening.
  • Customer focus and adaptability to different personality types.
  • Ability to multitask, set priorities and manage time effectively.
  • Flexible to work in Rotational shifts preferred Male
  • Good typing skills.
  • Self Transportation.
Excellent command over English, Hindi and Telugu are Mandatory.

Salary:
From ₹20,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

Education:

  • Higher Secondary(12th Pass) (preferred)

Experience:

  • Customer service: 1 year (preferred)

Language:

  • Hindi (preferred)
  • English (preferred)


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