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Customer Care Collections Sr. Associate
2 weeks ago
Job Description
- Ensures assigned calls are resolved
- Follows the SOP guidelines
- Gains understanding of interdependencies across different processes
- Helps resolve outstanding issues from previous transactions
- Escalates calls to the supervisor in case of delays in transaction closure
- Requires 0-12 months of relevant experience
- Basic computer skills required
- Strong communication and customer service skills
- Needs attention to detail, time management, and organizational skills
Gain valuable experience in this role and develop essential skills for your career growth.
Apply through the local career site to be part of a dynamic team dedicated to customer satisfaction.
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