Technical Program Manager
2 weeks ago
About Razorpay:
Founded by Harshil Mathur and Shashank Kumar in 2014 as a B2B payments company, Razorpay today processes $100 Billion+ payments for 10 million+ businesses across India. We are the leading payments and Neobanking provider in the country and have been the first to bring to market the most major innovations in the past 8 years. Razorpay enables businesses to accept, process, and disburse payments at scale, while helping them manage their finances.
As part of its ambitious growth strategy, Razorpay has expanded its operations beyond the borders of India, venturing into the Southeast Asian market via acquisition of Curlec in Malaysia. By leveraging its expertise and success in India, Razorpay is actively working towards providing tailored payment solutions to businesses in Southeast Asia, helping them overcome payment challenges and unlock their growth potential.
The Indonesian market presents a unique opportunity for Razorpay due to its rapid digitalization and growing e-commerce ecosystem. By extending its footprint in the country, Razorpay aims to become the preferred payment partner for businesses across Indonesia, offering them the same level of reliability, security, and convenience that has made it a trusted name in India.
Razorpay has raised USD $700M+ in funding till date from marquee investors like GIC, Sequoia Capital, Tiger Global, Ribbit Capital, Matrix Partners and many stellar angels.
Our products:
The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, and Payroll.
Payment Gateway: Razorpay is a full-sized payment solution that allows businesses to accept, process, and disburse payments within its product suite.
The platform provides your business with access to payments via many modes such as credit card, debit card, Netbanking, UPI, and popular wallets. Companies are also able to monitor real-time data performance and insights to make informed business decisions.
Read more at these places:
RazorpayX: Razorpay is reimagining how businesses manage money by simplifying business banking with RazorpayX. It operates as a separate business unit with a laser-sharp focus on innovating in the Neo-Business Banking space and is currently in 0 to 1 stage.
Read more at these places: ,
Razorpay Capital: Razorpay Capital is a lending platform that allows MSME's to meet their cash flow challenges. Using Razorpay Capital, companies can manage financial challenges of their business through quick settlements and collateral-free loans.
The Role:
We are seeking an experienced Terminal Certification Program Manager to lead our certification programs for POS devices, ensuring compatibility and compliance with various payment schemes. The ideal candidate will have a strong background in technical program management within the payments or banking sector and a proven track record of managing end-to-end lifecycle of technical projects.
Responsibilities:
- Certify new POS solutions, focusing on advanced form factors such as Contactless and Online Pin transactions to enhance card acceptance.
- Manage relationships with POS processors/aggregators and bank partners to drive business growth and ensure seamless integration.
- Experience in doing and managing certification of all schemes.
- Oversee the end-to-end integration process for new and existing partners, ensuring adherence to ISO-based and API certifications.
- Manage the entire invoice validation process (in case of outsourcing) and coordinate payment procedures across partners.
- Create detailed project reports to monitor progress, identify challenges, and develop effective solutions.
- Support the development and revision of standards, certification policies, and compliance procedures.
- Oversee the implementation of compliance-related issues raised by banks or payment schemes, ensuring all concerns are addressed promptly and efficiently.
- Build and maintain strong relationships with banks, payment service providers, payment schemes, and terminal vendors to support the delivery of critical projects.
- Coordinate with technical teams to ensure the technical specifications and functionalities of POS systems meet the required standards.
- Conduct risk assessments and mitigation planning to ensure all certification processes align with industry security standards.
Requirements:
- 2-6 years of experience in technical program management within the payments or banking sector.
- Extensive experience managing the end-to-end lifecycle of technical projects.
- Strong knowledge of POS systems and industry-specific regulations.
- Excellent project management skills, including the ability to lead projects independently and work under pressure.
- Outstanding communication and interpersonal skills, with an ability to negotiate and build relationships with key stakeholders.
- Proficient in project management software and tools.
- Demonstrated ability to handle multiple projects simultaneously with a focus on efficiency and effectiveness.
- Analytical and problem-solving skills, with a keen attention to detail.
Location: Bangalore
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