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Housekeeping Supervisor
1 week ago
Knowing that first impressions count, our Housekeeping Team are obsessed about presentation, having things in the right place and the house being spotlessly clean and striving to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
Interested then why not say Yes I Can as we are looking for passionate people just like you
Key Responsibilities of the Housekeeping Supervisor:
- Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels
- Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
- Delivers on plans and objectives where housekeeping initiatives & hotel targets are achieved
- Supervises the housekeeping team fostering a culture of growth, development and performance within the department
- Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
- Builds and maintains effective working relationships with all key stakeholders
- Takes ownership of the departmental programmes that advance service standards, profitability and cost control
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing followup as required
Requirements of the Housekeeping Supervisor:
- Experience in housekeeping
- Strong supervisory and managerial skills with a handson approach and leadbyexample work style
- Commitment to delivering exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions with proven problemsolving capabilities offering support where required
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy
- Experience of working with IT systems on various platforms
- Strong communication skills
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world.
INDHOTEL
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