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Client Relationship Manger(CRM)

3 months ago

Sahibzada Ajit Singh Nagar Ludhiana Punjab, India Talent Recruitment Full time

Hello Everyone,

Greetings from Talent Recruitment

Urgent Hiring for CRM(IT Industry)

Skills:
Good Communication and presentation skills,Basic knowledge of Digital Mkt

Job description

Customer Relationship Manager Skills and Requirements

  • Build and maintain profitable relationships with key customers.
  • Oversee the relationship with customers handled by your team.
  • Resolve customer complaints quickly and efficiently.
  • Keep customers updated on the latest products in order to increase sales.
  • Expand the customer base by upselling and crossselling.
  • Understand key customer individual needs and address these.
  • Meet with managers in the organization to plan strategically.
  • Conduct business reviews using CRM programs.
  • Know your competition and strategies accordingly.
  • A minimum of 3 years' experience.
  • Excellent interpersonal and communication skills.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Maintain a positive attitude focussed on customer satisfaction.
  • A bachelor's degree in Administration or related field.

Job Types:
Regular / Permanent, Full-time

Salary:
Up to ₹40,000.00 per month

Benefits:

  • Health insurance

Schedule:

  • Day shift

Supplemental pay types:

  • Commission pay

Ability to commute/relocate:

  • Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work

CRM:
2 years (preferred)

Salary:
Up to ₹40,000.00 per month

Schedule:

  • Day shift
  • Fixed shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Sahibzada Ajit Singh Nagar, Punjab: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:

  • English (preferred)

Speak with the employer