Seller Support Associate

1 week ago


Bengaluru, Karnataka, India Grassroots BPO Pvt Ltd Full time
Demonstrates effective, clear and professional written and oral communication.

Provides prompt and efficient service to Sellers and Merchants including the appropriate escalation of Sellers' issues.

Maintain a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.

Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.

Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.

Qualifications

  • Bachelor's degree in any discipline with 03 years of experience.
  • Excellent written and verbal communication in English. Along with English, some roles also require communicating in Hindi and or Kannada/ Tamil/Telugu
Experience within a customer service environment preferred. Desire to expand skills into new areas.

  • Technical (Computers & Internet) savvy is required. Business acumen in areas of ecommerce and retail.

Salary:
From ₹22,000.00 per month

Schedule:

  • Morning shift

Ability to commute/relocate:

  • Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

Work Location:
One location

Application Deadline: 15/01/2023

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