Senior Associate

2 weeks ago


Mumbai, Maharashtra, India Upstox Full time

Location:

Mumbai

Job description summary: Core responsibilities will focus on executing research studies and projects designed by the team

This includes:
Qualitative Calling relevant TG and inviting them for a research discussionCarrying out research discussions / moderations in accordance with the objectives of the study and discussion guideTranscription of completed user sessions in an excel format after the discussions Support, wherever required, for data analysis and report preparation
Quantitative Scripting survey questionnaires and creating survey linksEmailing questionnaires using CRM toolsScorecard preparationReport preparation support, if needed
Apart from the above, the role would also involve managing other operational activities likeInteracting with other teams for inputs (databases, prototypes, etc.), wherever requiredMaintaining a repository of research reports Maintaining logs for data requestsCollating feedback from stakeholders on action steps based on research

Meet your team: You will work closely with the Research, Product and Design team, in addition to other teams, on a day-to-day basis.
Your way to impact: Be self-driven / quick starterHave an ownership mindsetAggressively drive and deliver results
In your day-to-day role you will: As a Senior Associate - Research & Insights, you will be responsible for handling user calls, moderating qualitative discussions with users, performing transcriptions, and managing other operational activities. This role will enable us to conduct more research studies simultaneously and improve turnaround times (TATs).
What do you need to bring? 2-3 years of Market research experience or internship in a market research agency / company handling user interactions for both qualitative and quantitative studiesProficiency in Excel, PPT is a mustGood oral and written communication skillsFluent in English, Hindi (Any other regional language will be a bonus)Fintech background (Good to have)Should be a self starter / go getter / self motivated individual
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