Senior Salesforce Administrator

1 week ago


Chennai, Tamil Nadu, India QUODEWORKS Full time

Responsibilities :

  • All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
  • Salesforce configuration changes, including (but not limited to) : Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.
  • Understanding of fundamental triggers/Apex code knowledge
  • Sandbox environment management.
  • DevOps/release management experience
  • Identify and gather requirements, translating them into bestpractice, scalable solutions focused on exceptional user experience.
  • Identify unused or underutilized platform features.
  • Create a platform roadmap and define priorities, liaising with stakeholders.
  • Own the communication of any platform changes to end users and stakeholders.
  • Data management to improve Salesforce data quality, implementing rules and automation as needed.
  • Proactive system maintenance, including Security Reviews, Release Updates, Health Check, and Optimizer
  • User support tickets
  • Monitor and improve user adoption.
  • New user and ongoing user training
  • Technical documentation
  • Management of integrated applications and thirdparty suppliers, including Conga, Gearset, ZoomInfo, LinkedIn Navigator, and more.
Qualifications and Background Required :

  • Strong Salesforce product knowledge and at least 5+ years of Salesforce Administration handson experience with Sales Cloud
  • Certified Salesforce Administrator
  • Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder


Desirable :


  • Bachelor's/Postgraduate degree or professional qualification
Knowledge, Skills, and Abilities Required :

  • A proactive attitude to platform enhancements
  • Designing scalable, bestpractice solutions
  • Excellent relationshipbuilding skills
  • Ability to liaise with stakeholders at all levels.
  • Translating requirements into technical solutions
  • Experience in change management and governance.
  • Training end users and key stakeholders
  • Technical documentation
  • Available and responsive to questions
  • Experience implementing Salesforce configuration changes.
  • DevOps/release management experience


Desirable :

- Understanding of basic triggers/Apex code knowledge

  • Demonstrates continued personal/professional development.
  • Active in the Salesforce community
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