Senior Technical Analyst

2 weeks ago

Bengaluru, Karnataka, India Oracle Full time

As a member of the Support organization, our focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical inquiries regarding the use of and solve for our Electronic Support Services. A primary point of contact for customers, responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and called out issues. As a Sr. Support Engineer, we will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. Job duties are varied and complex using independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is important.

Career Level - IC3

Job Description

Resource would play a lead role in running development and support projects for Oracle ERP/SaaS/Fusion customers and should have experience in working on development, support of CEMLI and Implementation (Waterfall or Agile methodology) The job involves working with customers in different time zones and should be flexible to work in shifts including night shifts. Independently work on CEMLI objects - Design, develop and test Technically good in development and experience on EBS Modules Investigate, analyze, design and develop solution for enhancements/developments related to CEMLI's. Identify the impact of patches and resolve functional and technical steps required to minimize the disruption to business. Report progress/status/risk/issues on development at regular basis. Run the complete development pipeline and handle the scope, time and cost and delivery of all the CEMLI. Lead the support team in Incident and Problem Management and come up with innovative solutions in short span of time. Understand customer requirements/user stories and implement practical solutions. Hands on knowledge and expertise on ERP applications like Oracle Apps R12 (SCM/Finance/HCM) and Fusion/SaaS modules Good knowledge of business processes and application setups and the impacts of setups to another.

Personal Attributes

Self driven and result oriented. Strong problem solving/analytical skills. Strong customer support and relation skills Effective communication (verbal and written) Focus on relationships (internal and external) Strong willingness to learn new things and share them with others. Standout colleague Customer focused and customer facing skills. Values and enjoys mentoring/knowledge transfer ability.

Other skills

Experience in understanding customer requirement. Customer facing Lateral thinking Time Management Good Technical expertise on EBS/integrations architecture Knowledge of performance tuning is a plus. Working knowledge with OMCS/SaaS teams would be an advantage. OCI Certified / ITIL Foundation Certification in IT Service Management / Six Sigma.

Your Qualifications

The candidate should have 5+ years of experience in Oracle products including Technical/Functional and a minimum 2 years of leadership experience working at a customer facing roles. High commitment with their customers is must.

Skills - EBS R12/Fusion/SOA expertise with Supply Chain (Procurement, Oracle Supplier Network, Order Management & Shipping, Inventory, Oracle Transportation Management, Warehouse Management Systems, ASCP and Demantra

Financials (Accounts Receivables, Accounts Payables, Cash Management, Internet Expenses, EB Tax & General Ledger), and Human Capital Management (Core HCM, Payroll, Absence Management, Talent Management, Fast Formulas HDL & Security)

Technical Skills - Oracle Database, SQL, PL/SQL, Java, Unix, Forms, Reports, XML/BI Publisher, Workflow, OA Framework, SOA/BPEL, OTBI, OIC, XML / HTML

Bachelor's degree in computer science, Engineering or equivalent experience is as added advantage

Diversity & Inclusion:

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. .

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions.

That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.

  • Senior Technical Analyst

    2 weeks ago

    Bengaluru, Karnataka, India JLL Full time

    We are currently seeking a Senior Technical Analyst to join our JLL Technologies Property Management Technology Engineering team. Our team's priorities are: To create awesome products for our Real Estate Management professionals and clients to provide better insights into their property investments To enable our business leaders to become more data...

  • technical analyst

    2 weeks ago

    Bengaluru, Karnataka, India Coforge Ltd. Full time

    RoleSenior Developer / Technical Analyst / Technology SpecialistPositionSenior Software EngineerExperience 6 to 8 Yrs.Job Location-Greater Noida, Mumbai, Pune, Bangalore, Hyderabad, Kolkata & BhubaneshwarMandatory Skills: -?6 to 8 Yrs. systems development and Guidewire experience?Demonstrate in-depth, hands-on knowledge and experience with Guidewire XCenter...

  • Labeling Technical Analyst

    2 weeks ago

    Bengaluru, Karnataka, India 3m Technology Center Of Excellence Full time

    Job Title : Labeling Technical Analyst Collaborate with Innovative 3 Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so its equally important you know that the company that you choose to work at, and its leaders, will support and guide you.With a diversity of people, global...

  • Labeling Technical Analyst

    2 weeks ago

    Bengaluru, Karnataka, India 3M Technology Center of Excellence (TCOE) Full time

    Job Title : Labeling Technical Analyst Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so its equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global...

  • Senior Analyst

    2 weeks ago

    Bengaluru, Karnataka, India Northern Trust Full time

    About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Urgent Search Senior Technical Business Analyst

    2 weeks ago

    Bengaluru, Karnataka, India Programmers Full time

    urgently seeking for an experienced Senior Technical Business Analyst /Product Owner to assist on client-facing projects and work closely with the developers.Experience yearsRemote PositionPlease share your CV at Notice period- Currently serving and 1 monthResponsibilities: Should have good Knowledge/experience of programming languages like SQL, Web Api's...

  • Senior Analyst

    2 weeks ago

    Bengaluru, Karnataka, India Northern Trust Full time

    About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Senior Business Analyst

    2 weeks ago

    Bengaluru, Karnataka, India AXA Group Full time

    Senior Business Analyst Gurgaon/Bangalore, India Senior Business Analysts bridge the gap between business and IT by being able to communicate effectively with all stakeholders.The Senior Business Analyst will be responsible for supporting an application or multiple applications within a Delivery Team and her/his core responsibilities include eliciting...

  • Senior Quality Analyst

    2 weeks ago

    Bengaluru, Karnataka, India PAMP TECHNOLOGIES Full time

    Position: Senior Quality Analyst (Manual Testing)Location: BangaloreExperience: 4-8 yearsCompany: PAMP TechnologiesAbout Us:At PAMP Technologies, we're dedicated to delivering high-quality software solutions. We're currently seeking a skilled Senior Quality Analyst to join our manual testing team.Job Description:As a Senior Quality Analyst, you'll play a...

  • Senior Analyst

    2 weeks ago

    Bengaluru, Karnataka, India MiQ Full time

    Role: Senior Analyst What you'll do We're MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we're all united in the vision to lead the programmatic industry and make it better. As part of DnA team, you will work as an...

  • Data Analyst/Senior Data Analyst

    2 weeks ago

    Bengaluru, Karnataka, India HeadPro Consulting LLP Full time

    Position - Data Analyst/Senior Data AnalystJob Location - Bangalore We are looking for at least 3+ years of experience in Informatica & Data ClassificationRequirements : 3+ years of experience in data governance, data quality, data preparation, data classification, PII, PHI, FDA, GDPR. Experience in Informatica, HANA, Snowflake, and data analytics/ Data...

  • Technical Business Analyst

    2 weeks ago

    Bengaluru, Karnataka, India Corporate Resources Full time

    Job DescriptionWe are looking for an experienced and versatile technical business analyst to improve our information technology systemsIn this role, your duties will include developing software programs to improve our business operationsYou may also be required to provide trainingTo ensure success as a technical business analyst, you should demonstrate...

  • Senior Analyst

    2 weeks ago

    Bengaluru, Karnataka, India Wipro Full time

    We are looking for a **Quantitative Model Development – Senior Analyst Credit**. If you're up for the challenge, here are the requirements: - **Experience**: Minimum experience in programming with Python, SAS, R, or C++ - **Understanding**: Basic grasp of macroeconomic principles and econometrics - **Skills**: Proficiency in using Statsmodels or similar...

  • Senior Analyst

    2 weeks ago

    Bengaluru, Karnataka, India Société Générale Assurances Full time

    Senior Analyst - Credit Admin(FIG) Permanent contract|Bangalore|Asset Management Senior Analyst - Credit Admin(FIG) Bangalore, India Permanent contract Asset Management Responsibilities MAIN ACCOUNTABILITIES The individual will be responsible to provide support and assisting to credit analysts of CRE FIG (Credit Management – Financial...

  • Data Analyst Senior Data Analyst Data Analyst

    4 weeks ago

    Bengaluru, Karnataka, India Aryantech India Pvt Ltd Full time

    Apply for Data Analyst , Senior Data Analyst , Data Analyst Tech Lead, Aryan Technologies in Bengaluru/ Bangalore ,Delhi ,Hyderabad/ Secunderabad ,Mumbai ,Pune for 0 - 3 Year of Experience on

  • Data Analyst Senior Data Analyst Data Analyst

    1 month ago

    Bengaluru, Karnataka, India Aryantech India Pvt Ltd Full time

    Apply for Data Analyst , Senior Data Analyst , Data Analyst Tech Lead, Aryan Technologies in Bengaluru/ Bangalore ,Delhi ,Hyderabad/ Secunderabad ,Mumbai ,Pune for 0 - 3 Year of Experience on

  • Data Analyst Senior Data Analyst Data Analyst

    2 weeks ago

    Bengaluru, Karnataka, India Aryantech India Pvt Ltd Full time

    Apply for Data Analyst , Senior Data Analyst , Data Analyst Tech Lead, Aryan Technologies in Bengaluru/ Bangalore ,Delhi ,Hyderabad/ Secunderabad ,Mumbai ,Pune for 0 - 3 Year of Experience on

  • Senior Technical Analyst

    2 weeks ago

    Bengaluru, Karnataka, India Oracle Full time

    Job Description Are you a hands-on engineer with the expertise to solve difficult problems, having passion for cloud computing, strong interpersonal skills, and a desire to learn? Are you ready to dive deep into the latest cloud technologies? If the answer is yes, come and join us and create the future The Oracle Cloud Infrastructure (OCI) team can...

  • Senior Analyst

    2 weeks ago

    Bengaluru, Karnataka, India New Relic, Inc. Full time

    Senior Analyst - Sales Data ScienceSenior Analyst - Sales Data ScienceSenior Data Analyst Req ID 2 Location(s) Bangalore, India; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office) Your opportunityOur GTM Analytics team is looking for a Senior GTM Analyst to help us uncover...

  • Senior Analyst

    2 weeks ago

    Bengaluru, Karnataka, India dentsu Full time

    The purpose of this role is to work under the direction of a more senior Insight team member to build audiences and analyse data to fuel the strategy and planning process.Job Title:Senior AnalystJob Description:Key Responsibilities:Builds audiences for use in insights, plans and potentially direct activationCompiles research to inform insights and...