Mdd-supervisor

1 week ago


Bengaluru, Karnataka, India NISG (National Institute for Smart Government) Full time
From 4 to 5 year(s) of experience

₹ 5,00, ,00,000 P.A.

  • Bangale/Bengaluru

Roles and Responsibilities

Position:
MDD-Supervisor


Client:
Aadhaar - Bangalore location

This is a Contractual position for the period of 5 years.

Education Qualification:
B.E/ B.Tech/ MCA or equivalent.**
Experience required:
  • Minimum 4 years of experience with knowledge of Computer Operation, MS Office.
  • Having experience of multi
- stakeholder management will be an added advantage.

  • Knowledge in biometrics like fingerprint, iris and face is preferable.

Job profile:

  • Report out performance metrics, dashboards, monthly updates and issue progress to Internal and Client, Business and IT leaders as and when required
  • To enable the conduct audits when so ever required.
  • Ensure all SLA metrics are met as per agreed SLA norms
  • Business Continuity Planning & delivery with concerned associated processes, stakeholders and internal divisions.
  • Review and facilitate updating and improving all the needed processes
  • Support to production of various reports, monitoring of performance indicators and other management statistics, using multiple resources and preparing periodic reports on these.
  • Any other related task as may be required from time to time.
  • Manage a Computer Operations team
  • Role:_Customer Success Associate
  • Salary:_ 5,00, ,00,000 P.A.
  • Industry:_IT Services & Consulting
  • Functional Area_Customer Success, Service & Operations
  • Role Category_Customer Success
  • Employment Type:_Full Time, Temporary/Contractual
  • Key Skills
  • Performance MetricsTeam HandlingbiometricsComputer OperatingBusiness Continuity PlanningStrong Interpersonal SkillsEducational QualificationMS OfficeStakeholder Management
Education

  • UG:_B.Tech/B.E. in Any Specialization
  • PG:_MCA in Any Specialization

Company Profile:

National Institute for Smart Government (NISG)

  • The National Institute for Smart Government is a nonfor profit company incorporated in 2002 by the Government of India and NASSCOM with its head office at Hyderabad, India.
  • Company Info
  • Contact Company:_National Institute for Smart Government (NISG)


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