Service Delivery Assurance Analytics

1 week ago


Kolkata, West Bengal, India Wipro Limited Full time
Kolkata, India

  • DOP

Job Description:

  • IJP No.
  • Location
  • Operation / Service Function
  • Position Job Title
  • Process
  • New Band # of Positions
  • Kolkata
  • SDA
  • Automation & Analytics
  • United Health Care
  • GROUP B1 1
  • PRINCIPAL RESPONSIBLITIES 1) Conduct data analysis and collaborate with business stakeholders to gather data requirements for creating impactful visualizations and reports using Power BI.
  • 2) Develop and design interactive dashboards, KPI scorecards, and data visualizations to enable datadriven decisionmaking across various departments.
  • 3) Integrate data from multiple sources, ensuring data accuracy and consistency, and build data models and relationships to support effective data analysis.
  • 4) Utilize Power Automate to automate data workflows, streamline data processes, and enhance datadriven insights within Power BI solutions.
  • 5) Write efficient DAX queries and M queries to optimize data retrieval and manipulation processes in Power BI.
  • 6) Implement data governance and security measures to ensure data integrity, compliance, and rolebased access control within Power BI reports and dashboards.
  • 7) Monitor and troubleshoot Power BI solutions for performance issues and implement enhancements to improve overall system performance and user experience.
  • 8) Provide training and support to endusers to promote selfservice analytics and empower them to extract insights from Power BI effectively.
  • 9) Design & deploy PowerApps based solutions/apps in Production Environments CRITICAL SKILLS REQUIRED

Tools Experience Needed:
Office 365 Power Platform (Powerapps, Power Automate, Power BI) with added advantage of Python & other RPA tools

  • Technical Proficiency: Strong expertise in Microsoft Power BI, including Power Query, Power Pivot, DAX, and M language, with handson experience in developing Power BI solutions.
  • Power Automate: Proficiency in utilizing Power Automate (formerly known as Microsoft Flow) to automate data workflows and integrate data from various sources, enhancing data processes within Power BI.
  • PowerApps: Proficiency in utilizing PowerApps to build apps that integrate with data from various sources
  • Data Modeling and

ETL:

Proficient in data modeling, data warehousing, and ETL processes, with the ability to design and maintain efficient data models for analysis.


  • Data Visualization: Solid understanding of data visualization best practices and UI/UX principles, with the capacity to create compelling and intuitive dashboards and reports.
  • Analytical Abilities: Excellent analytical and problemsolving skills, with the capability to derive insights from complex datasets and translate them into actionable recommendations.
  • Communication Skills: Strong verbal and written communication skills, with the ability to effectively communicate technical concepts to nontechnical stakeholders.
  • Collaboration: Demonstrated ability to work collaboratively in a team environment, sharing knowledge and insights to foster effective teamwork.
  • Project Management: Strong organizational skills, with the ability to manage multiple projects simultaneously while meeting deadlines.
  • Business Acumen: Understanding of business processes and industryspecific challenges to tailor data solutions accordingly.
  • CANDIDATE SPECIFICATION ? Experience in automation & analytics domain is preferred
- ? Bachelor degree is preferred (full time/correspondence)
- ? Understanding of the Financials and the Operational levers to improve efficiency
- ? Proficient in working of data and analysis to produce actionable insights
- ? Proficient knowledge of Microsoft Office products such as Word, Excel and Outlook- ? Graduation / Undergraduate- ? The applicant should be a confirmed full-time employee of the organization
- ? For lateral movement an employee has to complete 12 months in his/her current role while for vertical movement it is mandatory to complete 18 months in current role as on the last day of this month.
- ? Minimum rating of HVC MR in the last appraisal cycle.
- ? Applicant should not have been on a PCCP for the second time in the current role,in the last quarter or current quarter. If the employee has been put on the PCCP for the first time in the current role,he/she is eligible to applyApplicants need to bring a copy of their resume for the interview.
  • Database Management
We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.



  • Kolkata, West Bengal, India IBM Full time

    IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...


  • Kolkata, West Bengal, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...


  • Kolkata, West Bengal, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...


  • Kolkata, West Bengal, India NTT DATA Full time

    Job Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...


  • Kolkata, West Bengal, India Tech Mahindra Full time

    Delivery Manager with atleast 5 years of past experience as Delivery head of a BU / Large projectProject Management experience mandatoryAround 15 years total experienceStrong people management skillsStrong Communication and customer interfacing skillsTechnical or Functional Background is a plusGo Getter and troubleshooterERP background will be a plusPast...


  • Kolkata, West Bengal, India Redshift environmental systems India Pvt ltd Full time

    Below are the responsibilities but not limited1)Co ordinate with different vendor/supplier on behalf of the company.2)Co ordinate with different courier/transporter on behalf of the company.3)Co ordination with service engineer and complete the delivery process of goods to the client site.4)Prepare and maintain delivery related documents.5)Work as a team...


  • Kolkata, West Bengal, India Tech Mahindra Full time

    Delivery Manager with atleast 5 years of past experience as Delivery head of a BU / Large project Project Management experience mandatory Around 15 years total experience Strong people management skills Strong Communication and customer interfacing skills Technical or Functional Background is a plus Go Getter and troubleshooter ERP background will be a plus...


  • Kolkata, West Bengal, India Hr lab Full time

    Job Type:Full TimeStrong article ship experience of 0 to 1 year in Assurance Services or in a similar environment (Assurance and Accounting firms)Execution of client engagements - Ensuring quality delivery as per client requirements.Understanding business & industry issues / trends.Ensuring timely delivery of working papers as per the defined...


  • Kolkata, West Bengal, India CLIRNET Full time

    Quality Assurance We at CLIRNET are seeking a QA Tester to join our team. The ideal candidate will have 2-5 years of experience in software testing and a passion for delivering high-quality software products. Roles and Responsibilities Working experience of a minimum of 2+ years in Manual Testing. QA experience with manual testing of web sites, web services...


  • Kolkata, West Bengal, India Synchrony Full time

    Job ID:E2402320Job Description:Company Overview:With roots in consumer finance that trace back to 1932, Synchrony is a leader in consumer credit and promotional financing, providing a range of products for a diverse group of national and regional retailers in USA, including main street mainstays, local merchants, manufacturers, buying groups, industry...

  • Data Analytics

    1 week ago


    Kolkata, West Bengal, India Seven Consultancy Full time

    JOB DETAILSLead and develop a team of Data Analysts.2.Build and maintain relationships with business leaders, including the IT organization, executive leadership, and operations.3.Supervise the delivery of daily, weekly, and monthly reporting requirements for the internal stakeholders.4.These reports include both templated reporting and newly created...

  • Data Analytics

    1 week ago


    Kolkata, West Bengal, India Seven Consultancy Full time

    JOB DETAILS 1.Lead and develop a team of Data Analysts.Build and maintain relationships with business leaders, including the IT organization, executive leadership, and operations.Supervise the delivery of daily, weekly, and monthly reporting requirements for the internal stakeholders. These reports include both templated reporting and newly created...

  • Apprentices Internship

    2 months ago


    Kolkata, West Bengal, India ICRA Analytics Limited Full time

    About the internship:Selected intern's day-to-day responsibilities include:1. Build an understanding of the market data business vertical of ICRA Analytics Ltd.2. Understanding mutual funds and financial markets.3. Understand the quality assurance plan.4. Understand the ETL tool.5. Build advanced Excel skills.6. Organize and clean your data in Excel.7....


  • Kolkata, West Bengal, India ICRA Analytics Limited Full time

    About the internship:Selected intern's day-to-day responsibilities include:1. Build an understanding of the market data business vertical of ICRA Analytics Ltd.2. Understanding mutual funds and financial markets.3. Understand the quality assurance plan.4. Understand the ETL tool.5. Build advanced Excel skills.6. Organize and clean your data in Excel.7....


  • Kolkata, West Bengal, India Synchrony Full time

    Company Overview:Synchrony, a leader in consumer credit and promotional financing, partners with a diverse group of national and regional retailers in the USA. It offers a range of financial products to various businesses, including local merchants, manufacturers, and healthcare providers.Organizational Overview:The Analytics organization at Synchrony...

  • Delivery Person

    1 week ago


    Kolkata, West Bengal, India Web Stars Full time

    Jd for Delivery Person:.) Timely Delivery.) Route Navigation.) Customer Service.) Delivery of Products to customers within time.Location: KolkataPay: Up to ₹96,000.00 per yearBenefits: Health insuranceSchedule: Day shiftSupplemental pay types: Performance bonusLanguage: Hindi (preferred)License/Certification: LMV License (preferred)Work Location:In person


  • Kolkata, West Bengal, India HSBC Full time

    Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to...


  • Kolkata, West Bengal, India Mallcom India Ltd. Full time

    Quality Assurance Manager - FootwearThe ideal candidate will be fromFootwear industry , a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback.ResponsibilitiesDevelop standardized production,...


  • Kolkata, West Bengal, India BT Group Full time

    What you'll be doing Assist in resolving Sale Operation processes and service issues by collaborating with different teams and sharing key information with stakeholders. Support incident management, prioritization, and diagnostics, and escalate complex customer issues to operational managers. Develop and maintain relationships with suppliers,...

  • Delivery Boy

    1 week ago


    Kolkata, West Bengal, India Chandi Travels Full time

    This position requires a young enthusiastic, responsible, punctual and detail-oriented individual who can ensure that all deliveries are made accurately and on time.Key Responsibilities:Visiting banks for depositing cash or chequesDelivering ticketsVisiting courier officeSubmitting Visas in Visa officeCollecting payments from clientsWorking as a Delivery Boy...