International - Hindi Telecaller - Voice Process

2 weeks ago


Chennai, Tamil Nadu, India Alphentrix Full time

Designation:
Associate /Senior.
Associate (Voice Process)

Qualification:
Any degree

-
Roles and responsibilities:

  • Calling to the customers to remind their due date of installment.
  • Reminder calls to delinquent customers who failed to make the payments.
  • Explain the consequences to customer on not paying on time.
  • Provide the options of payment channels for making the payment.
  • Fix appointment for the field collections team if customer asks for collecting payment from home.
  • Follow up with the customers till the payment is received.

Contact person:

Job Category:
Voice Process
Job Type:Full Time
Job Location:Chennai
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