Accounts Receivable Associate

1 week ago

Bengaluru, Karnataka, India Carta Full time

The Company You'll Join:

Carta is a platform that helps people manage equity, build businesses, and invest in the companies of tomorrow. Our mission is to create more owners.


Carta is trusted by more than 30,000 companies and over half a million employees in nearly 150 countries to manage cap tables, compensation, and valuations.

Carta also supports over 5,000 funds representing over $100B in assets under administration with their venture capital solutions. Carta's liquidity solutions have returned $13B to shareholders in secondary transactions. Today Carta's platform manages over two trillion dollars in equity for nearly two million people globally. Companies and funds like Canva, Tribe, and Pipe build their businesses on Carta.


The company has been included on the Forbes World's Best Cloud Companies, Fast Company's Most Innovative list, and Inc.'s Fastest-Growing Private Companies.

We've also been recognized as a 2023 Built In Best Place to Work in the U.S. and a Muse VIBE Award winner in the Vacation and Time Off category.

For more information about our offices and culture, check out our Carta careers page.

The Team You'll Work With:

This role will work within the accounting team with other team members who specialize in billings and collections.

This is a team that works together to support our sales organization, find new and efficient ways to bill and collect, support billings and collections for new business units, and bill and collect over $10 million per month.


The Problems You'll Solve:

This role will be responsible for:

  • Work with customers on current and past due invoices to ensure timely payment
  • Routine collection efforts to major customers with past due invoices including phone calls and written correspondence
  • Assist the revenue team with billing/invoicing
  • Manage past due invoice escalation process including reporting to management the status of past due invoices
  • Establish and maintain good working relationships with customers
  • Work closely with sales organization to resolve any customerrelated concerns
  • Respond to customer and internal inquiries in a timely manner and with a helpful and productive response
  • Other basic accounts receivable functions such as receiving customer payments, credit memos, maintenance of customer accounts, monthly KPI reporting and other duties as assigned


 Audit Support
  • AR confirmations, provide evidence of cash receipts and accurately interpret associated contracts.

The Impact You'll Have:


This role will help improve our operating cash burn by ensuring that we are able to collect from our customers in a timely manner - contributing to the operating efficiency and profitability of Carta.


About You:

You will be successful in this role if you:

  • Have 2+ years experience of accounts receivable, collections, customer service or related field required
  • Have exceptional written and verbal communication skills
  • Are selfmotivated with ability to prioritize and manage multiple responsibilities
  • Possess strong problem solving skills
  • Have a basic understanding of accounting
  • NetSuite experience a plus
  • Demonstrate intermediate Excel skills (pivot table, sumifs and lookups at a minimum)

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