Business Analyst

2 weeks ago


Delhi, Delhi, India Tech Mahindra Full time
Job in a Nutshell


This role is part of the Portfolio and Change Office reporting to the Business Analyst Manager within the Capability & Automation centre of excellence.

The successful applicant will be responsible for the requirements gathering, development support, testing, stakeholder management, implementation, and rollout of several projects relating to improving the efficiency of Three`s customer support processes, new business initiatives, automation, and efficiency programmes.

It involves acting as Gatekeeper for all new requests/changes, the scheduling of in life changes & projects. Working with a team of developers to deliver accurate requirements and effort assessments. Manage Business Expectations in relation to System Delivery timelines, projects & Ad hoc requests.

What else it involves

  • Definition and management of business requirements to standard and quality which will drive platforms and system changes. Working with Business Owner and/or Programme Manager(s) to identify appropriate business activities which must be undertaken to support the implementation of the Technical Solution.
  • Work with Business and Technical Stakeholders, Technical Architects, Testing, Development and Delivery Team to define a set of business requirements to the agreed standard and quality.
  • Liaise with relevant areas to co-ordination and roll-out of system/change training requirements.
  • Running workshops with client SMEs to understand the end-to-end solution while identifying any blockers and the suitability of the solution.
  • Provide outputs for weekly due diligence updates with the client.
  • Understanding the risks, assumptions, and dependencies associated with the solution.
  • Analyse business processes and identify areas of opportunity to implement appropriate technical solution.
  • Be involved in all activities from the initial prioritisation, development and testing through implementation and continuous improvement.
  • Build, review, and own Process Definition Documentation (PDD) and/or Business Requirements Specifications (BRS)
  • Build, review, and own test plans and test cases, facilitate the gathering of test data
  • Work with Capability & Automation team and Business Stakeholders to validate different versions of the Solution Design to ensure Requirements compliancy.
  • Continuously look for improvements to the delivery process and lead the implementation of any process improvements.
  • Work with the Business to define/enhance/implement Business solutions in support of Projects.
  • Management of BAU communications to primary internal teams and stakeholders, driving momentum and coordination of tasks to meet timescales.
  • Ensure adherence to quality and timelines of project input documentation.
  • Identifying resources needed and assigns individual responsibilities e.g. System Analyst, Business change, Developers, testing, business analyst, L&D.
The Skills we are looking for

  • 2 years of experience in Business Analysis or Business Process Analysis.
  • Project management experience a plus.
  • Experience of working with Agile methodology with Scrum Master/Product Owner certification would be advantageous.
  • Bachelor's degree in Business Analysis/Technical degree or Lean Six Sigma Green Belt.
  • Experience of working with both agile and waterfall methodology. Nice to have awareness of DevOps Agile ScrumMaster.
  • CTI, IVR and Customer care knowledge, would be an advantage
  • Visio or similar workflow documentation tools essential.
  • Ability to respond to constantly changing priorities under pressure
  • Must possess the superior attention-to-detail and diligence required creating highly detailed and clear documentation.
  • Ability to write effective User Cases

  • Business Analyst

    2 weeks ago


    Delhi, Delhi, India YeppAr Smart Solutions Full time

    The primary role of a Business Analyst is to bridge the gap between business stakeholders and technology teams, ensuring that the software and systems developed align with business requirements.The following is a comprehensive job description for a Business Analyst:Job Title: Business AnalystJob Summary: The Business Analyst will collaborate with various...

  • Business Analyst

    2 weeks ago


    Delhi, Delhi, India LTIMindtree Full time

    Job descriptionBusiness AnalystResponsibilities for financial business analyst· Deep knowledge of Financial applications such as Oracle eBusiness Suite, Epicore, PeopleSoft· Serves as a liaison between Finance and Information Technology Departments· Provides systems support and analysis of financial applications· Leverage technology solutions to meet the...

  • Business Analyst

    2 weeks ago


    Delhi, Delhi, India LTIMindtree Full time

    Key Skills:- Residuals Business Analyst- Experience: 6 to 12 yearsLocation:- Pune/Hyderabad/Bangalore/Chennai/Mumbai/KolkataRequirements:- 5+ years of experience as a product owner, business analyst, or system analyst- 4+ years of experience working on participations and residuals projects- 3+ years of experience leading project implementations- Deep...

  • Business Analyst

    2 weeks ago


    Delhi, Delhi, India Tech Mahindra Full time

    Greetings from Tech MahindraWith reference to your profile on LinkedIn portal, we are contacting you to share an exciting and challenging job opportunity for the role ofBusiness Analystwith Tech Mahindra based.PFB the details for your reference:Title :Senior Business AnalystLocation : Navi MumbaiExperience : 4 to 6 yearsWorking Mode: Work form OfficeWorking...

  • Business Analyst

    2 weeks ago


    Delhi, Delhi, India Initiate International (Pty) Ltd Full time

    Job DescriptionWe have an excitingjobopportunity for aBusiness Analystto join our client's team in theirJohannesburgoffices, you will serve as the driving force behind their growth, steering data-driven decisions that propel their success. Your role involves translating player insights and market trends into actionable plans, ensuring that projects are...

  • Business Analyst

    2 weeks ago


    Delhi, Delhi, India LTIMindtree Full time

    Key Skills:: Residuals Business Analyst. Notice Period Immediate to 60 Days Experience – 6 Yrs 12 YrsLocation: Pune/Hyderabad/Bangalore/Chennai/Mumbai/Kolkata How to Apply: Share your resume to 5+ years of experience as product owner, business analyst and/or system analyst with end-to-end system implementation experience4+ years of experience in working...

  • Business Analyst

    2 weeks ago


    Delhi, Delhi, India Aggne Full time

    Policy Business AnalystWork Location:Hyderabad/ Bhubaneswar/ RemoteExperience: 7-13- yearsJob Description:Strong experience working as a Business Analyst in the insurance industry with a focus on Policy Administration System.Expertise of Commercial LOB's like MPL and Worker Compensation insurance products, processes, and regulations.Proficiency in...

  • Business Analyst

    2 weeks ago


    Delhi, Delhi, India Centrax Systems Full time

    Job DescriptionCentrax Systems has a requirement for a resource to fulfil the role of I.T Business Analyst for the duration of 6 months.The role requires investigating, analysing and documenting BIL's operational processes and development of optimised business processes to support BIL's I.T Projects.The business analyst will be involved in the documentation...

  • Business Analyst

    2 weeks ago


    Delhi, Delhi, India Innefu Labs Full time

    Join our team at Innefu Labs as a Business Analyst and play a crucial role in shaping our business strategy and driving growth. As a Business Analyst, you will work closely with stakeholders to identify business needs, analyze data, and provide valuable insights and recommendations. You will collaborate with cross-functional teams to develop and implement...

  • Business Analyst

    2 weeks ago


    Delhi, Delhi, India Globus Full time

    Company Description: Globus Stores Pvt Ltd is a multi-brand fashion store chain and a part of the Rajan Raheja Group. The group has a strong foundation in various sectors including Real Estate & Construction, Automotive Batteries, Cement, Ceramic Tiles, Media, Communication, Software, Hospitality, and Insurance. Globus was launched in 1999 and has stores...

  • Business Analyst

    2 weeks ago


    Delhi, Delhi, India Digital Alchemy Limited Full time

    Business Analyst (Salesforce)Digital Alchemy, a dedicated Marketing Automation Services Provider, offers top-notch marketing solutions and technical assistance to both local and international enterprises. With a presence in 8 offices across Asia and the Americas, we strive to bring about positive changes through our work.At Digital Alchemy, we embrace...

  • Business Analyst

    2 weeks ago


    Delhi, Delhi, India Trek Bicycle Corp (India) Full time

    Job DescriptionBA - Responsibilities and LevelsPosition:Business Analyst 1Position:Business Analyst 2Position:Business Analyst 3Position:Business Analyst 1Description:Obtains and utilizes subject matter expertise with a responsibility of articulating functional/technical requirements for efforts that deliver measurable value and success for the product and...

  • Business Analyst

    2 weeks ago


    Delhi, Delhi, India Excellence and Eminence LLP Full time

    Job DescriptionWe are looking for Business Analyst with 3.5 to 5.5 Yr of Experience for our esteemed client for Gurugram LocationKey Skills:Business Analyst, Project Management tools, RPAThis is an immediate requirement. Please apply if you can joinwithin 20 days or close to 20 days Roles and Responsibilities: As a member of the business analysis team, you...

  • Business Analyst

    2 weeks ago


    Delhi, Delhi, India Tech Mahindra Full time

    Greetings from Tech MahindraWith reference to your profile on LinkedIn portal, we are contacting you to share an exciting and challenging job opportunity for the role of Business Analyst with Tech Mahindra based.PFB the details for your reference:Title: Senior Business AnalystLocation: Navi MumbaiExperience: 4 to 6 yearsWorking Mode: Work form OfficeWorking...

  • Business Analyst

    2 weeks ago


    Delhi, Delhi, India Live Connections Full time

    Hi All,Hiring on Business Analyst - Full Time/Permanent – Bengaluru LocationInterested Applicants please share resumes to Client: ConfidentialPosition Title: Business Analyst with Sales forceLocation: BangaloreJob Type: Full-TimeExperience Level: 2-4 YearsNotice Period: ImmediateKey ResponsibilitiesRequirement Gathering and Analysis:Collaborate with...

  • Business Analyst

    2 weeks ago


    Delhi, Delhi, India Live Connections Full time

    Hi All,Hiring on Business Analyst - Full Time/Permanent – Bengaluru LocationInterested Applicants please share resumes toClient: ConfidentialPosition Title: Business Analyst with Sales forceLocation: BangaloreJob Type: Full-TimeExperience Level: 2-4 YearsNotice Period: ImmediateKey ResponsibilitiesRequirement Gathering and Analysis:Collaborate with...

  • Business Analyst

    2 weeks ago


    Delhi, Delhi, India Anand Rathi Share and Stock Brokers Ltd Full time

    Key Responsibilities:Business Manager / Analyst Role will be responsible for analyzing business needs, gathering business requirements, and determining the scope of development enabling business growth.This role involves identifying and analyzing solutions available through third party or to be developed inhouse. Run a feasibility check of the solution to...

  • Business Analyst

    2 weeks ago


    Delhi, Delhi, India Boomering Inc Full time

    Job DescriptionPosition Title: Business AnalystWork Set-up: Hybrid Setup (WFH, Office)Salary: Php 60,000.00 – Php 80,000.00Schedule: Monday – Friday, 7:00 AM – 3:30 PM PH TimeJoin us as a Business Analyst Our client is a cutting-edge technology start-up that specializes in developing innovative solutions for the insurance industry. They are dedicated...

  • Business Analyst

    2 weeks ago


    Delhi, Delhi, India IKS Health Full time

    Key Responsibilities:Highly visible and hands-on role as a Product OwnerActs as the primary Product Owner for IKS technology productsServes as the intersection between operations, solutions, technology development, and user experienceGuides the design, development, and implementation of innovative technology solutionsDrives IKS Health's digital...

  • Business Analyst

    4 weeks ago


    Delhi, Delhi, India XICOM TECHNOLOGIES Full time

    Apply for Business Analyst, Career Progress Consultants in Delhi for 2 - 7 Year of Experience on